Kasteel Schaloen - vakantiewoningen & hotel

Very convenient parking, and the location is close to both Maastricht and Valkenburg. There is a kitchen that meets basic needs, the bedroom is on the ground floor, and the bathroom is very spacious.

The heating seemed insufficient, and the provided blanket was quite thin, so it felt very cold at night.

Good value for money and amazing location! And thank you so much for the decorated Christmas tree in the living room! I loved the option to have breakfast (15 per adult and 8 per child; our 3-year old was for free) and it was very good. Slightly later than standard check-out at 11am was also very appreciated. We stayed in a Comfort house with a fully equipped kitchen and a nice living room with a new looking couch. Water was hot with a good pressure.

It’s of course an old building and I was prepared to the old house smell. What I was disappointed at was amount of dog hairs and dust on the floor! Dust was openly visible everywhere, and it looked that it wasn’t cleaned for months! I almost had a heart attack when I saw my kid blue fleece grey with dust and covered with little dog hairs after just 10 min playing on a floor while we were bringing suitcases on. My god! You can see dust mountains under beds, along the walls, on bedside lamps… We had a dark fleece blanket with us and it got immediately covered as if I had an old god sitting on it! I also heard other guests complaining about wet dog smell in the other house. To us we were told that there was an increase in families with dogs visiting for Christmas and New year because it is so quiet there. But for me it looked that it was not property cleaned for months! My recommendation for the owners is to have dogs-free rooms for those who don’t like them and especially those with allergies, because they will not survive a night there. This made such an impression on me that - unfortunately- spoiled my impression from the overall nice holiday option.

The homes are set in castle grounds. You will not stay in the castle itself and that is deceptive.

The beds were not comfortable and rooms were very minimal. The pictures were not accurate as it was not clear which room will be allocated to you.

The location was lovely, plenty of walks and a view (but no access to) the castle

Room was very umcomfortable and did not meet expectations based on photos on the booking ad. A steep set of stairs we did not know would be there, caused trouble for an elderly (but otherwise fit) guest, esp as there was no toilet upstairs. The 3rd bed was not full sized so would only suit short people. Concerns were raised on the first day but staff said that was to be expected in an older building. It was also very noisy and cold but someone did increase the heat when we requested this. We ended up leaving a day early as it was not the relaxing get away we were hoping for.

Unique location. Wonderful old castle close to Maastricht. But unfortunately not a place we recommend...

Hidden fees! Be careful what you book. We paid double (!) the amount of the actual "booking" bill. A hotel of this class should not charge for towels (?) and bedlinen and the service to make a bed. What is this? Who is traveling with towels these days? The information is hidden in the information. I found out after it was impossible to cancel. So be careful or you experience a bad surprise...

Great location but a very basic room. Expensive for what you get. Liked the little garden

Old and in need of modernisation

Great location, with possibilities for walking or enjoying village life. Beautiful little apartments in historic building. Kitchen seemed quite complete, tv available, outdoor seating (which may be used also by others in other apartments)

- Note that the room does not come with bed linen, towels or, for example, tiny soap to wash your hands. As we were there for one night only, we hadn't realized we should have brought those things - The shower is in the bath, but the glass shower door is very small/short, so bathroom floor and everything does get very wet (one of those typical holiday houses annoyances ;-))

The castle itself is beautiful, of course could use some restoration but maybe that's just my professional eye. But keep in mind the hotel is next to it, but you as a tourist aren't allowed to go to the castle because in theory the way to it is blocked..of course I saw some people there but I'm not going to break rules.

At the beginning I was angry with myself that I didn't take the premium house, but after I saw the standard one cleaning situation, which I guess would be the same I realised I avoided paying even more for so little. To understand, when I returned from there after 4 days my skin was full of acne and is not a normal thing for me, not to mention I don't have water sensibilities and I was coming from Randstad not another country. The bed sheets I received, to put myself.... horror, yellowish, I did my best to select from two pillow covers the less affected one. Dust was everywhere and I can't tell you what was behind the bed frame unfortunately my pillow fell there during the last night and I didn't use it anymore so the last night I slept without one, I can't even imagine my face if I would have used it. The stuff...no talent with hospitality, ok I understand the clique of being Dutch and cold but come on you are in the hospitality business. When I arrived I waited 10 minutes for the lady to stop talking with a couple at a restaurant table and came to ask me if she could help me as I evidently had luggage with me, and don't imagine she was somewhere in another room she was 3 m next to me , ignoring my presence. The second bad experience was actually one morning, 2 days before I left, after which I honestly wanted to leave directly on the spot. First another tourist was looking in my house on the back window of the building. The view was of the living room, I could have been in my underwear, fortunately not, strange thing 10 minutes later I was exiting my vacation house to go for a walk and the same individual was in a discussion with the "gentleman" who was also doing the cooking in the restaurant...call it coincidence but I was a solo traveling foreign woman so please allow me to ask myself questions.