Master Express Cidade Baixa - Próximo ao Araujo Viana, UFRGS e Santa Casa

The location is perfect in terms of distance to other places in the town, but the neighbor is noisy. The staff was very helpful.

- The pillows were very cheap - The air conditioning was old and broken, so I couldn't change the air flow direction - The water junker was faulty for 4 days, and it was fixed only after going fully defective - The room is cleaned once a week (I was expecting every 2 or 3 days for this price range) - The breakfast could be better

Location is good, however it is very noisy during weekends. Room was spacious and clean. Comfortable bed and pillows. Reception staff was friendly. Had some minor issues when checking-in, as the online pre check-in failed to save all my info correctly. Breakfast experience was poor, food was average at best, long wait for buffet to be replenish, it took almost 20min for the coffee to be refilled. Small and loud breakfast area. Wifi reception was practically non existent in my room.

The room was very good.

It was noise, even tough I stayed on the 7th floor, as the property is into a night life location, it became a bit noise on the middle of the night.

Location was good - near good restaurants. The staff spoke English and was very helpful.

The internet was free, but was under 1 mbps, UNDER! I was disappointed that the speed didn’t allow me to stream a movie. That shouldn’t be happening in this day and age.