Hotel Clark Budapest - Adults Only

Modern and trendy- clean and tidy - very convenient location and lovely staff

Everything in this Hotel was simply perfect. Huge commends to the staff at all positions from the valet to the front desk, restaurant and bar, as well as housekeeping, everyone was super hospitable and polite. Delicious breakfast was available, and I had an amazing steqk for dinner upon arrival. Next time I will definitely stay longer if possible, to enioy all that the hotel has to offer.

It takes a little bit of time to have the car delivered with the car lift from the garage. And it is not valet's fault. Good planning is necessary if you are in a rush for a meeting.

The hotel & staff were Class

Nothing

We liked the location at the banks of the Danube, making both Buda and Pest sides of the river easily accessible by foot. Kudos to the wonderful cleaning staff who did an excellent job keeping the room fresh and clean. We also liked the a la carte breakfast menu (French toast with dulce de leche sauce was excellent!). The buffet, however, was less inspired and seemed like an afterthought.

The A/C in the room we were initially assigned did not work. Maintenance attempted a few times to fix it but to no avail. After signing a liability waiver, we were provided the lever to the window (permanently shut by default) so we can open it to let cool air in. Unfortunately, noise from the tram and other external sources kept us light sleepers awake at night. Halfway through the 6-night stay, the hotel finally did the right thing and provided alternate accommodations. We did not ask for an upgrade to a suite, just A/C that worked to make our stay comfortable, but the gesture, albeit 3 days late, is appreciated. The breakfast maitre d' (male, short crop hair) could be warmer and less robotic. Some front desk staff were friendly and competent; others not so much. The hotel evidently put a lot of thought and effort to distinguish and proclaim itself as Budapest's urban boutique hotel of choice. More effort should be made to focus on hospitalilty basics such as room comfort and consistently impeccable service across the board. These are the stuff a luxury brand is made of, not the pretense of a dark, edgy modern aesthetic with a sprinkling of glitter, stale chocolate truffles and free cheap sparkling wine.