Cloud Nine Estate

The hotel is beautiful and I loved the aesthetic - everything feels very calm and peaceful. I especially appreciated how quiet it was, which made it a lovely place to relax and disconnect. The staff were also lovely and genuinely took great care of us throughout our stay. A special mention has to go to the breakfast - it was freshly cooked and delicious. You could really feel the care and attention they put into looking after guests. I stayed with my five-year-old daughter, and although I loved the hotel and so many things about it, I would say that it is probably better suited to solo travellers or couples rather than families. There was not much for a child to do within the hotel itself, so families may want to take that into consideration.

The only things I would mention as areas for improvement are the location and the pool. The hotel feels a little far away from everything, so it’s not the most convenient location if you want to go out and explore a lot. The swimming pool is also quite small, with only a limited number of sun loungers. If the hotel is full, I can imagine it being difficult to find a place to relax by the pool. One other small thing I would really recommend is investing in proper blackout curtains. Since the whole atmosphere of the hotel is so serene and relaxing, having a really dark room in the morning would make the experience even better.

Really nice clean. Staff were friendly

The tranquility of the area is just absolutely stunning and cannot compare to anything thing

The stairs up and down didn’t have a railing which was a little tricky and the only downside to the whole experience

Der personal was super nice and very supportive. In general, the villa is just very beautiful and comfortable

Overall, our stay was okay, mainly thanks to the incredibly friendly and attentive staff. However, there are several areas that urgently need improvement and should be addressed more honestly in the listing. ### Cleanliness & Maintenance - Some of the flooring near the pool and around the villa has become very rotten due to the rain. In certain areas, I genuinely felt uncomfortable stepping on it. - The pool requires proper cleaning, especially around the inner edges. - The villa itself could be much cleaner overall. - The bathroom and especially the bathroom windows should be cleaned thoroughly. ### Kitchen - The kitchen area for our breakfast looked not very hygienic. Because of this, we did not feel comfortable ordering breakfast every day.. Accuracy of the Listing - To be fair and transparent, the pictures on Booking.com should definitely be updated. - The property also does not feel like a 5-star accommodation. In our opinion, a 3-star rating would be more realistic. Additional Note - There were occasionally a few geckos inside the villa during our stay. They personally did not bother me, but future guests should know about it in advance if they are sensitive to that. Positive Aspect Despite the issues mentioned above, the staff were exceptionally friendly, attentive, and accommodating throughout our entire stay. With some relatively small improvements, this place could offer a much better overall experience.