The Chill in Mansion Hostel Santa Marta

The pool and the staff, the place was really nice. The place is located in a non-touristic neighborhood and the restaurants nearby are good and good pricing.

The breakfast and lunch offered could be better

The best location in Cartagena, nice staff makes you feel as home, wifi, big room, AC, nice breakfast, daily cleaning, comfortable bed, old town view

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Excellent service

The owner, when he came out, spoke English and was nice. When I asked if I could cancel, he agreed with Booking to refund me 2 nights if I stayed the first one. The pool is nice. The A/C worked fine.

I had thought this was in downtown Santa Marta. It was in Gaira, which is a suberb, inland from Rodadero Beach though which was half an hour away from downtown Santa Marta. There is nothing around here but two small restaurants. When I came in, there was nobody at reception Then a man who made no effort to understand me, even though I was speaking Spanish. He mimed and used sign language when that wasn't necessary They wrap a chain and lock around the door which you have to undo and open to come and go. The towels and floors were dirty. The shower was a hose sticking out of the wall with one knob only, for cool.