Duas Portas Townhouse

this is not my first time at Duas Portas: i am a return visitor for a reason! The place is extremely pleasant and comfortable. Simple yet elegant design. Comfortable beds and pillows guarantee a good sleep. Bathrooms are practical and well conceived. The place does not feel like a hotel, it is a true guest house. It is easy to park in the street (for free) and the proximity of the river is really great for a morning walk. Room 8 is my favorite, although with construction going on in the next plot, it may be noisy during weekdays for a few months. Top floor rooms facing towards the river are also really nice (Rooms 5 and 6). The house is managed by nice and courteous people who really make you fell at home.

the quality of the tea could be improved - Tetley bags are not up to par with the discreet refinement and elegance of Duas Portas.

I liked pretty much everything. Welcoming and professional staff, outstanding breakfast, quiet, easily accessible location and a very thoughtful and lovely designed environment. On my next visit to Porto I intend to stay at Duas Portas Townhouse.

Nothing.

Every encounter with staff and management, from emails to our in-person conversations, exceeded expectations of hospitality. The hotel is beautiful, pristine, and well-appointed. Our room was comfortable and quiet, with excellent amenities. The breakfast was lovely, and in a beautiful setting, a perfect way to begin our day. And the location is excellent. Across the street is the Douro River, and there are both a bus stop and trolley stop within steps of the hotel. Also within easy walking distance: dining of all types, a wonderful park, and the beach. We had a very pleasant stay, we only wish we could have stayed longer. Next time!

Location is very nice near the quieter side of Porto.

Check in process was strange felt like we arrived at a hospital person told us fill out forms, here are keys, here is elevator thanks. No warm greeting or welcome feeling and no help getting bags to the room. Told 5 times how to operate the elevator. Bathrooms are strange feels like a hospital ward not a good design like the rest of the room bad lighting and terrible clogged shower. Breakfast was simply terrible for a place that is listed on design hotel websites and outliers the breakfast should not be a basic buffet style with bad pastries, pre packaged yogurts and brown looking fruit so surprising how bad the breakfast was awkward and strange even the staff working were just very quiet and felt distant. Love what the place is trying to do but it is missing something bright side was the location right on the river in the best part of Porto. Also housekeeping never took away dirty dishes from room had to keep leaving things outside the door, no tie string for the robe, no iron, the place could be so much better if the staff warm up and hospitality goes a little further also adding a coffee machine in the room and a mini bar maybe tried to get sparkling waters from the communal kitchen but it was always empty the place left us feeling there is something to be desired all the other places we stayed at in Portugal were five star , amazing service, beautiful breakfast and Portuguese hospitality sadly didn't feel that here so sorry to say just the truth no hard feelings that was our honest experience. Also the breakfast room has a very very strong mold smell throughout which was off putting.