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West Downs - The Heritage Resort

Facade/entrance
Facade/entrance, Garden
View (from property/room)
Property building, Facade/entrance, Garden
Property building, Facade/entrance, Night, Natural landscape, On site, Time of day, Sunset
review stars
7Good
(29 Ratings)
"A beautiful old building, full of character and charm. The staff, particularly Prashanth, bent over backwards to make our stay enjoyable. We stayed longer than we planned as the place is so comfortabl..."
Verified guest
Don't miss out! Price and availability may change
7 / 10
Good(29 Ratings)

Resort in Ooty

4-Star Resort

Reasons to book

Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this resort

Comfortable Accommodations

Amenities at West Downs - The Heritage Resort

Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products

Map of Ooty

city location on map

Available Rooms

Ratings and reviews

7 / 10
Good(29 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
A beautiful old building, full of character and charm. The staff, particularly Prashanth, bent over backwards to make our stay enjoyable. We stayed longer than we planned as the place is so comfortable. The garden, especially the topiary, is very well kept.
It's a bit sad to see some crumbling stair bannisters
8 / 10Excellent·Apr 2024
The location & heritage look superb one! The Garden is well maintained Restaurant serves awesome food. The staff is attentive & must mention the names of Mr. Arun Kumar (AK) & Mr Bede (Restaurant Manager) deserves much appreciation
The bath/ toilet should have been much cleaner
8 / 10Excellent·Jul 2023
Very good Victoria style resort and quite close to Ooty Commercial street and other tourist attractions. Good breakfast with sufficient variety. Good staff and a excellent front desk manager Mr. Sakthi Comfortable beds. In all a great stay of 3 days.
The room furniture should be upgraded or at least maintained. Room heaters should be provided on request. Bath towels should be soft.
5 / 10·Aug 2022
resort gives a very vintage and British era look.
property is not well maintained. facilities what they have provided are either not available or extra chargeable. Hot water isn’t available all the time, also not enough hot for two persons. rece
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FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at West Downs - The Heritage Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is West Downs - The Heritage Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at West Downs - The Heritage Resort?

We found 24 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.