Palazzo Mandurino luxury relais

Tout était parfait un véritable paradis dans un village magnifique le personnel incroyable d une gentillesse toujours au petit soin le service de chambre parfait la suite magnifique la propriété irréprochable la piscine le petit déjeuner d une qualité exceptionnelle rien à dire même la note de 10 n est pas assez pour cette établissement

La habitación súper cómoda, limpia, el jacuzzi y los saunas fantásticos para terminar un día después de caminatas y playa. El personal super acogedor y servicial.

La piscina, le camere, la struttura, il personale, la tranquillità che si respira in ogni angolo

Nice calm area, well decorated, bed was comfortable and staff was nice.

We did not get what we payed for - the booking confirmation said we were going to get a room with a jacuzzi, sauna, kitchen and balcony and we ended up on the ground floor, with barely no view to the outside, no sauna and a sort of pool that would barely heat and would fill the bathroom with strong humid smell. On top of this, the cleaning was not good - every day the room service was just changing towels and putting the bed sheets up. Zero attention to changing used glasses or to do any other cleaning. The 2 first mornings we had the emergency lights flashing on at 8 am (the hotel could just set up a later hour…), on the 3rd night the pool filtering machine (it’s in the middle of the room!!) started working at 4 am and the answer from the hotel was that we could turn it off in the electric board - I don’t find answer reasonable, guests don’t have to touch in any of that. And in the other morning, the cleaning team was vacuuming at 8 am a room that was attached to ours by a communicating thin wooden door - this cleaning should have been done later, we were on vacation and people like to sleep when they are on vacation. Be careful what you book and maybe check in advance which room they will give you! Refuse the ground floor room - if you notice, all the bad comments are referring to this room.