Ola Living Santa Anna

The location was excellent, especially the balcony at the back with a hammock. Currently, the cathedral is undergoing renovation, so the view isn't picturesque at the moment, but it might be finished soon. Overall great stay and you get the code ahead so it's a self check-in property, which is awesome!

The location Beds confortable

I tried to call the office more then 15 times they never answer Air conditioning too weak The flor was extremely dirty and stiky

Great location

The stairs and the one bathroom

Great location, staff communicated well when I had questions. Fast WiFi

We arrived in Barcelona in the morning and requested an early check in. I understand this is subject to availability but the staff at the check in desk told us we were a priority. When it finally reached 3pm, we arrived at our apartment to find a housekeeper still in there who asked us to give her another 20 minutes. After a whole morning of travelling, we were quite upset that our apartment wasn’t even ready at check in time. Once we were in, we noticed that the floor wasn’t clean. My partner wore his white socks around the apartment for 10 minutes and it turned his socks black. There is only air conditioning in the living room, all we had was a tower fan in our bedroom which made a lot of noise. We had a coffee machine with no pods, a washing machine with no detergent, salt and pepper shakers with no salt and pepper, the fridge was extremely loud as well. Not to mention, we were not told about the construction going on outside our apartment after specifically paying extra to have a balcony.