Taupo Penthouse

The apartment was clean and comfortable

Didn’t not line going up stairs was under the impression when I book there would be a lift

Only very simple provision of coffee, milk , but much appreciated

Lift not working …stairs difficult for one of our party.

The view and the location are fantastic.

Some mould around the windows.

The view was stunning and there was everything you needed in the Kitchen and it had a bath.

The steps going up to the apartment and there was no hand rail. 32 steps in all and we are both in our 70’s. The Cooker and hob were dirty. You had to walk down the 32 steps to get a bin bag from the garage to put the rubbish in and then take it back down again. 128 steps in all. It was very cold even with the heaters on. It said there wasn’t a lift but there was one in it but obviously you can’t use it. Under floor heating could only be felt in the kitchen and bathrooms but you can’t adjust the heat. Because of the stairs and the cold we went home early. This was for our 25th Wedding Anniversary so I am very upset about the experience. There was mould on the bathroom windows and where the shower was. The glasses smelt so we had to wash them before we could use them. The bath had a big chip in it which at first I thought was a cockroach.