Casas da Quinta da Cancela

Having previously managed luxury hotels, I have a deep appreciation for exceptional hospitality, thoughtful details, and properties that truly deliver on their promise. This property exceeded every expectation. The property itself is absolutely stunning. A comparable experience back home would easily cost three to four times as much, making the value here truly remarkable. The staff were exceptional—warm, gracious, attentive, and genuinely hospitable. They struck that perfect balance of providing five-star service without any of the stuffiness that can sometimes accompany luxury accommodations. The rooms were beautifully appointed, effortlessly capturing the charm and elegance of old-world luxury while maintaining a sense of warmth and comfort. And the gardens! Absolutely breathtaking. Sprawling hydrangeas, magnificent chestnut trees, and lush greenery create an almost storybook setting. Spending an evening simply sitting outside, unwinding, and soaking in the beauty of the surroundings was an experience in itself. This property is a rare gem, offering extraordinary beauty, genuine hospitality, and exceptional value. The photographs simply cannot capture how magical it is in person. From someone who has spent years in the hospitality industry, I can confidently say this was an outstanding experience from beginning to end. Beautifully done, and bravo to the entire team!

Nothing was short of wonderful

Incredibly helpful kind staff. Delicious meals and service. Loved walking the grounds. Close to other decent restaurants. Francisco, Iliana and Alexandre really are the right people to have here. They couldn’t be more accommodating. Love coffee and beverage honor bar; such a nice touch!

Hot water non-existent for us in the early morning.

Francisco greeted us and was so welcoming and informative. He took time to show us rooms and the property and made the check in experience very pleasant.

Liked everything

We were a group of 4 walking the Camino and stayed in the 2 bed townhouse. We were not a fan of this property as it was old and full of religious artifacts so felt creepy and dark. The double room was nice but the single room was again dark and creepy. The 'sofa bed' supplied in the front room was little more than a really hard futon so my friend did not get a good sleep atall. Hot water took 10 minutes to come through. Breakfast was pretty meagre with 1/2 slice of cheese each and 1/2 slice of ham. However, gardens and outside areas were lovely.

Needs updating and removal of broken piano and some of the larger religious items.