Tyzenhauz Apartments Superior

Location - close to old town

No lift -having to drag heavy bags up two steep flights of stairs . My elderly friend struggled immensely .

The location of the apartment is superb situated between the main square and the old town and Jewish quarter areas. We were never more than a few minutes in either direction from numerous restaurants and local amenities.

Although advertised as a two bedroom apartment, the second bed offers little privacy being situated at the top of the staircase in the landing area outside the glass walled main bedroom. Not an issue for I travelled alone with a married couple of friends but if there had been 4 of us, I am not sure how comfortable I would have felt with the layout as it is.

Location close to old town square, decor and fit out , plus quiet street. Very well appointed.

We liked it all staff were good but they were going to text us when apartment was ready but they forgot to so we were walking around all day until nearly 4 hoping to be able to check in

The apartment was clean and well equipped on arrival. Breakfast was round the in a cafe, the menu was ok with a choice of pastries, cobs, English breakfast and various European toasted sandwiches along with choice of hot and cold drinks. The food off the hot menu was plentiful and tasty. It was within walking distance of the castle and the main square.

We stayed in Room 208, this is up 2 flights of stairs, there is no lift, and the outlook from the balcony is awful and depressing - unkept buildings and overgrown gardens. Despite making the owners, prior to arriving, aware we were travelling with 2 young adults with special needs, they didn’t make contact to see what their needs were. They were totally thoughtless in this respect. We went to the apartment and messaged the owners to make them aware it was unsuitable, but they stated there was nothing else to offer, with no offer of a refund so we could find alternative accommodation which was plentiful. They even asked if they were wheelchair users and if we’d be ok getting them up the stairs! The two flights of stairs was a real struggle for both of them causing one who has congenital heart problems to get chest pains and breathlessness, and to become very distressed. After a long days of walking, and being tired we dreaded returning, knowing we had the dreaded stairs to climb. Due to the bed being up against the wall and high, my friend chose to sleep on the sofa. Also, please be mindful there’s no cable or terrestrial TV, my iplayer account just showed an error message. We did inform reception but unfortunately they couldn’t do anything to help.