Heaven in Bali

Probably the most beautiful place I have ever been to. Amazing view from the pool and incredibly romantic bungalows. Very good food cooked by the staff.

Nothing.

Friendly owner, lovely staff, fantastic facility, great kitchen,

n/a

Owner is very friendly

Entrance a bit tricky in the dark

We had booked the the white and orange orchid rooms but found both located in the back, dark and difficult to access over natural back rocks. Since some other guests had cancelled we could luckily move to the front rooms which have a nice view and are bright. The place has a nice view and breakfast is very good, Staff is friendly and attentive (when they are around).

Getting around is a bit tricky especially for the elderly (like me) and small children (like our almost 2 years old toddler) because of the uneven and dark walkways with the black rocks as steps. The food in the restaurant is good but the big surprise cam at the end of our stay and they put 10% service charge and 10% tax on top of the already not exactly cheap prices. When I complained that that is not written on the menu they said it is written in the welcome words. That is absolutely not acceptable! If you add tax and service (which is okay) then you have to inform your guest about it on the pages with the dishes and prices not somewhere hidden with welcome words nobody reads. I always look at the bottom of a menu for this information. To find out after 4 days left quite a sour taste!