"Since this was my first time booking a place like this, I expected the service to be different from what I'm used to in five-star hotels, but it turned out that the cleanliness of the apartment and th..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment rental
Located a 5-minute drive from the center of Zell am See, directly at the shore of Lake Zell, Residence Bellevue features self-catering apartments with a balcony, lake views and free WiFi access. The property is 3.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.4Excellent
(364 Ratings)
"Since this was my first time booking a place like this, I expected the service to be different from what I'm used to in five-star hotels, but it turned out that the cleanliness of the apartment and th..."
Located a 5-minute drive from the center of Zell am See, directly at the shore of Lake Zell, Residence Bellevue features self-catering apartments with a balcony, lake views and free WiFi access. The property is 3.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Ski in / Ski out
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(364 Ratings)
100% verified reviews
8.0 / 10.0
Spacious apartments with great views and good communication
- We were informed in advance that the keys had to be picked up at another hotel in Kaprun (about a 12-minute drive by car). Everything went smoothly and without any issues.
- Communication was easy and efficient. We contacted the administrator via WhatsApp and received quick replies. Upon check-in, we noticed that one power socket was not working (it turned out we simply hadn’t switched it on) and the light above the stove was broken. Everything was fixed the next day.
- The apartments fully match the photos. They were spacious and relatively clean (except for a rather dusty floor).
- Good sound insulation - we were not disturbed by neighbors from other apartments or by neighbors within the same apartment.
- On the ground floor there is a laundry room with 2 washing machines and 2 dryers, free to use from 10 a.m. to 8 p.m. Laundry capsules are not provided, but we brought a few of our own.
- The kitchen was well equipped with plenty of good and convenient cookware. There is a freezer, coffee machine, and an oven.
- Comfortable bed. I usually sleep poorly in new places, but here I had no problems. The pillows were a bit too large for my taste, but not a big issue.
- Internet worked without any problems.
- We had two cars: one was parked in the underground garage, the other outside near reception - no issues at all.
- There is a ski storage in the parking area.
- I was worried that for 5 people there would be only one bathroom, but there was an additional toilet with a sink, which was great.
- A large and convenient drying rack for clothes.
- Amazing view from the apartment and a large, comfortable balcony.
- Cleaning only includes taking out the trash, providing new toilet paper, and changing towels every other day. Since there is no vacuum cleaner in the apartment, it would be nice if the cleaning staff vacuumed the floor.
- The fridge is quite small for an apartment designed for 6 people. We had to store some of the cooked food on the balcony.
- The kitchen starter set included only one dishwasher tablet, a cloth, a sponge, and dishwashing liquid. We had read about this in reviews and brought extra dishwasher tablets with us. The kitchen knife provided was also not very good, so we brought our own. Suggestions for the future: add proper tea mugs (the existing ones are very small and more suitable for coffee), a good kitchen knife, and a few extra dishwasher tablets. There was also no salt, trash bags, cooking oil, or plastic wrap / foil.
- It was VERY hot and the air was very dry. When we arrived, the thermostats were turned on in all rooms and the apartment felt like it was 30°C. Even after turning them off and keeping the windows open all the time, it was still very warm. It would be great to have a better temperature control system that guests could adjust themselves, as well as air humidification - our skin and mucous membranes became very dry.
- Not enough hangers in the bedrooms - luckily, we brought our own.
- In a few places, the placement of power sockets in the bedrooms is very inconvenient. We had read reviews and brought an extension cord with us.
- In our bedroom, there was no curtain on the large high window. I sleep with an eye mask, so it wasn’t a big issue for me, but for privacy reasons at least, a curtain should be added.
- No microwave.
- Despite the shower door, water splashed out a lot during showering. Also, the bath mat next to the shower was already wet when we arrived.
7.0 / 10.0
Not worth it.
the view and the location is amazing, that’s all
1. The parking is ridiculous, tap in and tap out system in 2025 is ridiculous. Just upgrade the system
2. Paid cleaning fee for the cleaner just to fold the comforter, change the towel and garbage bags for almost €300? I don’t think they change the bedsheet from the previous guests.
10.0 / 10.0
A beautiful and quiet place with a breathtaking view
Since this was my first time booking a place like this, I expected the service to be different from what I'm used to in five-star hotels, but it turned out that the cleanliness of the apartment and the services exceeded my expectations. Thank you for your hospitality.
Nothing
10.0 / 10.0
I be back!
Lovely view. Clean apartment!
None
9.0 / 10.0
Overall good
The location near the lake was good. The apartment was clean but with no AC
The reception office was in 15 km from the apartment. We had trouble figure out how to get in to the apartment.
4.0 / 10.0
The apartment had a bad smell when we checked in. We paid €262 during our stay just for a cleaning service, but in the e
Only the lake view
Everything was a bad experience
5.0 / 10.0
It was good
The view and the open flow of the apartment
Lack of human interaction
8.0 / 10.0
Beautiful
- Area
- View
- Services
- Safety
- the clean of apartment
- uncomfortable pillow
7.0 / 10.0
A beautiful and peaceful stay with great service, but could be more comfortable with air conditioning.
The place was absolutely wonderful. It’s surrounded by nature and offers a peaceful and relaxing atmosphere. The services were excellent and the staff was friendly and helpful.
The property needs air conditioning, especially during warm summer days. Also, the price was a bit high for the value offered.
8.0 / 10.0
Excellent, but had to rush - couldn't enjoy fully the residence.
The view from the room.
Ease of check-in. The Check-in is between 4 and 8 PM plus at a location different than the stay. Check-out is at 10 AM. That leaves very limited time at the property.
10.0 / 10.0
I think it’s the best stay with the best views on the lake/mountains in zell am see
Great full lake/mountain views. Best cofee view i’ve ever had. The room was very spacious and fully equipped. The parking was easy.
Checkin and key collection in Kaprun if you come afternoon, local reception only staffed before 11 AM. So bo 24/7 coverage on the reception. But we were lucky we disn’t need recpetion staff out of their working hours
9.0 / 10.0
Excellent place for family stay
Spacious, comfortable, clean
9.0 / 10.0
Superb
great
nothing
5.0 / 10.0
Need a car to stay at this property and loss of smell to tolerate the stench from the fridge
Lovely view. Decent size apartment.
Not easy finding taxis. Very few eateries at walking distance. Had to travel many kilometers just to get the keys for checking-in. No ventilators first night in spite of requesting. Extremely foul smelling fridge - no remedy in spite of complaining.
7.0 / 10.0
Good
Nice view
Good location
The reception is very far from building to make check in
No zelamsee kaprun card provided
No fast responds when massage them through booking massages
1.0 / 10.0
Bad
You need to collect your keys from kaprun. I called the number provided by booking but the individual informed me they dont have contact number of the guy who hold the keys. I lift with family in the street. So disappointed. Moreover, they keep trying to charge my Vcard! It seems a fraud. Becarefull. I have decided to stop using Booking from now on..
10.0 / 10.0
Thank you it’s over my expectations
Location & cleaning was amazing this is fifth year I booked in same place and each year there is progress.
If check out can be until 11:00 am it will be great .
10.0 / 10.0
Exceptional
wonderful room with great views! The reception lady was nice. she explained all information we need to know.
300€ of cash deposit. Although we got back the full amount, it felt uncomfortable.
9.0 / 10.0
Superb
Great view, everything was clean and well- planned, overall very nice stay
It would be helpful to have someone to the reception longer within the day, especially for check-in (in order to skip going to Kaprun)
1.0 / 10.0
***CAUTION: Beware of this hotel and stay away. - Fraud: Although our room was tidy, we did not get our security of 300
none
none
10.0 / 10.0
Exceptional
Breathtaking view, excellent location
Some things were in the apartment but staff did a good job taking care of it
1.0 / 10.0
They are not fair for the process
There is no damage at the table and they charge me 100 EUR and than after I left the hotel they charge 500 EUR without advance informed and we discussed about the damage there and they just 100 EUR what happens not fair at all you should inform me before that
8.0 / 10.0
Incredible views.
The excessive noises from the delivery truck at 0730 on a Sunday morning.
5.0 / 10.0
Passable
Location, clean apartment, car parking,
Untransparency of pricing.
When I book the hotel the price was different than the actual price.
I have been charged 224 Euros more for cleaning!!!! that was not added in the amount in booking app, I believe if this is not optional and I have to take it anyway then it should be added in the origin price.
I was surprised when I had to pay more than 220 euros for them because they have to clean the apartment after I leave!!!
So frustrated
10.0 / 10.0
everything was more than excellent
everything was more than excellent
everything was more than excellent
10.0 / 10.0
Exceptional
view
not clean
8.0 / 10.0
breathtaking location and view with wonderful staff
The location is very nice and directly on the lake Zell am See from the other side. The view is breathtaking and it is only 7 minutes drive from the city center. The staff is very wonderful and helpful, the apartment is spacious and has a beautiful balcony, the apartments have an elevator and free parking with a smart entry gate
The check-in was from Kaprun, around 15 minutes drive from stay location, you should pay attention on this, and they take deposit 300 euros in cash ONLY , just be prepared. The furniture needs renovation, as well as the presence of spiders. It was terrifying for children. It may need a solution, such as putting nets on windows and entrances.
10.0 / 10.0
Great
Ms Heidi and Ms Brigit
We’re very kind and helpful
Heidi smile and help counts ❤️
Need larger towels
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Residence Bellevue. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Residence Bellevue pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Bellevue?
We found 12 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.
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