Divá Kačica Restaurant & Pansion

The location is very quiet, very close to Komarno, but outside the city, in the green and chilly outskirts. The pension has a restaurant with local dishes and delicacies, it also serves free breakfast. Free parking, good WiFi, clean room and bathroom, air conditioning,are also important for tourists.

Nothing to dislike

Es war wirklich alles perfekt. Die Unterkunft ist etwas abgelegen, aber genau das hat uns gefallen. Sie befindet sich auf einem sehr schön angelegtem Grundstück. Frühstück gab es À-la-carte und es war auch wirklich sehr lecker. Aber auch das Abendessen hat uns sehr begeistert.

Es war alles super.

Minden tökéletes volt.

Nem volt ilyen.

The hotel itself is beautiful, and the building has an interesting history.

The hotel staff caused us undue stress even before we could check in, tarnishing our entire experience. The Booking.com listing offered two reservation options: a standard rate with check-in available until 22:00 and a paid late check-in option allowing arrival until 23:00. We reserved the room with the paid late check-in until 23:00. On the day of arrival, around 20:00, I wrote to confirm we would use this option and arrive at approximately 22:10. The hotel returned my call and, in an ultimatum-like manner, insisted that no late check-in option had ever existed, that they had been operating for 17 years and knew better than I did, that they would leave the premises precisely at 22:00, and that they could not wait even ten minutes. I was told that if I disagreed, it was my problem and I could complain to Booking.com or “even to the minister” (their words). After I sent them a screenshot from Booking.com explicitly stating “late check-in until 23:00” and asked that they at least leave a key so I would not have to find another hotel in the middle of the night, they finally agreed to hide the key and we were able to enter. So, instead of acknowledging their error in the Booking.com settings, apologizing, and offering to wait ten minutes, they attempted to shift responsibility to the guest and created the risk that we would be forced to search for alternative accommodation late at night.