Hotel Not Hotel Amsterdam

Really cool, interesting concept with clean, spacious bathroom facilities.

The staff wasn’t too friendly - especially one young lady with big curly hair. Really unfriendly and unhelpful when I had locked myself out of my room - she really tried to go above and beyond to avoid helping me. ‘Sorry, I need to clock off right now - I can’t help’ then stayed in the lobby on her phone for a long time. She asked another staff member to help me (very nice, helpful bloke!) although said ‘it’s the one room in the whole place with a super different, special key so they probably can’t help me’, then, after I confirmed that it was a different room to the one she had thought, she got annoyed and refused to help me even further. I provided my ID (the booking was under my name, and included my details!) The second staff member (the really nice bloke!) told me that she was lying and the key was all the same, so he helped me in. Left me with an absolutely horrible taste in my mouth for this stay, although the hotel was great itself aside from this really rude, unhelpful lady with the big curly hair. I’d love to provide more information on this to help future travellers being stung by the same bad experience/person. Really let the place down.

Nos encantó la atención. Gracias Eva e Isham por la bienvenida, por permitirnos dejar nuestro equipaje y en general por todo. El hotel, la calidez, la amabilidad y las instalaciones

No hay nada que escribir aquí, todo nos gustó mucho

I loved how quirky the property was. Very clean

Some of the stairs to walk up were quite narrow

Location was perfect for our visit.

The room was stiflingly stuffy with windows that couldn’t open and a fan that simply moved around the hot air trapped in the room. When we asked at the reception about air conditioning or if the buttons on the wall related to a different fan than the one mounted in the room the staff member shrugged and said she had no idea. The bathroom light goes on automatically which disturbs the other person sharing the room at night. The room is the advertised size but there are no hooks or shelves to place anything on. I have no idea where one would have put a suitcase, we only had a small bag each luckily. The bottom of the bed is missing slats which makes it difficult for the person sleeping against the wall to get in and out the bed.