Hotel Not Hotel Amsterdam

Staff was friendly and the hotel is very quirky and fun. The location is close to the tram stop so easy to get to central.

We got a room that had the bathroom integrated, as we didn’t like the idea of shared ones. In that sense, it feels more like a hostel, which I wasn’t impressed about. The shower was spacious, great pressure, but but would flood within seconds. The room itself doesn’t have a window, or air conditioning. They also don’t clean the rooms unless you spend 4+ nights there, again, kinda hostel-esque. No shower mat or face towel provided, just the shower towels.

Hotel is located in a wonderful location. Easy to get around the city via tram (stop right at end of street). Rooms are clean, small but to be expected in a big city with old bones.

Check in is at 3 - one room was not available which was annoying. No a/c made the heat wave hard to manage. Fan in the room helped.

Really cool, interesting concept with clean, spacious bathroom facilities.

The staff wasn’t too friendly - especially one young lady with big curly hair. Really unfriendly and unhelpful when I had locked myself out of my room - she really tried to go above and beyond to avoid helping me. ‘Sorry, I need to clock off right now - I can’t help’ then stayed in the lobby on her phone for a long time. She asked another staff member to help me (very nice, helpful bloke!) although said ‘it’s the one room in the whole place with a super different, special key so they probably can’t help me’, then, after I confirmed that it was a different room to the one she had thought, she got annoyed and refused to help me even further. I provided my ID (the booking was under my name, and included my details!) The second staff member (the really nice bloke!) told me that she was lying and the key was all the same, so he helped me in. Left me with an absolutely horrible taste in my mouth for this stay, although the hotel was great itself aside from this really rude, unhelpful lady with the big curly hair. I’d love to provide more information on this to help future travellers being stung by the same bad experience/person. Really let the place down.

Location was perfect for our visit.

The room was stiflingly stuffy with windows that couldn’t open and a fan that simply moved around the hot air trapped in the room. When we asked at the reception about air conditioning or if the buttons on the wall related to a different fan than the one mounted in the room the staff member shrugged and said she had no idea. The bathroom light goes on automatically which disturbs the other person sharing the room at night. The room is the advertised size but there are no hooks or shelves to place anything on. I have no idea where one would have put a suitcase, we only had a small bag each luckily. The bottom of the bed is missing slats which makes it difficult for the person sleeping against the wall to get in and out the bed.