ibis Châtellerault





7.1Good
(548 Ratings)
"location and access"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Just 1.9 mi from Châtellerault city center, 3.1 mi from Châtellerault rail station and 9.3 mi from the Futuroscope, ibis Châtellerault offers a bar, a restaurant, 3 meeting rooms, free WiFi and free public parking.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
7.1Good
(548 Ratings)
"location and access"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Suited us for a one night stay, and our onward journey.
Whilst in or room in the evening, a gentleman used his key and entered our room. He said that he had been given our room number. This resulted in our pet dog getting out of our room and running up the corridor. This incident upset me, more due to the fact that the key he had , opened the door to our room. Luckily we managed to call our dog back down the corridor, and the man left. Was this actually another guest, or was it someone trying his luck and finding his way into our room. How did the key he had open the door to our room. What if we hadn’t been in our room and this person was not a guest of the hotel, but trying his luck. When we told the hotel staff the following morning, they seemed rather confused, and confirmed that a key to another room should not have opened the door to our room. There did not appear to be an explanation to this situation.
6.0 / 10.0
Location was convenient.
No shower gel. Toilet cistern was faulty.
3.0 / 10.0
Location and restaurant was good
When arrive to the hotel at 3pm wasn’t told that’s there is no water till 6pm. Not even mention so communication is bad. Also no discount was given No shower gel in the dispenser
9.0 / 10.0
The lovely receptionist on arrival made us very welcome she also helped us navigate the escalator with room card etc. She is a great asset to the hotel.
Evening meal good just took once again senior citizens a little time to order via internet!
Breakfast good, staff very helpful.
Check out was just as efficient as arrival was, exceptional staff.
Nothing
7.0 / 10.0
Location. Near a beautiful forest and lake. Great dog walking. Dog friendly hotel. The receptionist, Jhoenny, was professional, friendly and very helpful. Good restaurant on site. Also near supermarket,chemist.
Breakfast by 9:15 was poorly stocked
No french stick left. No assistance by the man as to how the egg boiler thing worked. Yes breakfast was disappointing. Very small bedroom. But ok
8.0 / 10.0
Without a doubt, the most comfortable bed I have ever slept in, including my own! The pillows were pretty good, too. The AC was really efficient, and the room was wonderfully cool when we arrived after a long, hot journey.
The food in the restaurant was pretty good and reasonably priced.
One of the waitresses (she wore glasses) was extremely offhand and inhospitable. A smile and a greeting go a long way!!!
5.0 / 10.0
On arrival the staff were exceptionally helpful.
The room was quite small and looked jaded. The restaurant adjacent to the hotel appeared expensive. We chose to eat elswhere.
8.0 / 10.0
Great location. Easy to get to from the motorway. Restaurant attached, which is open on a Sunday night.
Pretty good breakfast.
Friendly staff.
Nothing
4.0 / 10.0
The restaurant that was attached to the hotel looked very impressive and quite upmarket, however, when it came to food choices the only thing vegetarian that could be offered to my wife was onion soup!!!
6.0 / 10.0
very friendly & helpful staff. Location good for overnight stop for travellers
room too small for the price paid, too much mold in the bathroom
1.0 / 10.0
good breakfast
1.0 / 10.0
Nothing
I found the hotel room to be shabby & dirty.
3.0 / 10.0
Very little. Aircon was Ok but in the wrong place in the room so lost some effectiveness. Parking outside was useful but only as we arrived early. Later it was completely full.
We booked twin beds but when we got to the room it was a double. When we asked to swap to a twin we were told that none were available. This is despite us arriving mid afternoon and the hotel was quiet. The fact remains we booked a twin so should have had one. The room had just 2 towels, no hangars for clothes, no coffee or tea making facilities nor mini bar and no liners in the bin. No one told us how to use the lift which needed the room card to access. As regular travellers we can categorically say this hotel extremely bad value for money at nearly 100 euros a night. If it had been say 50 euros a night we would have thought fair enough, you get what you pay for. But at this price it is a joke. Never again.
7.0 / 10.0
great location, just off the main road with a lovely on site restaurant.
nothing!
10.0 / 10.0
location and access
8.0 / 10.0
room was a little bit cramped.
7.0 / 10.0
Adjacent restaurant good.
Breakfast good, but room rather overcrowded which made movement awkward.
We would like tea/coffee facilities in the room
6.0 / 10.0
Near highway easy parking
All very basic and small
Breakfast ok
rooms need maintenance
10.0 / 10.0
The receptionist was very helpful. Traveling with a dog was made easy.
7.0 / 10.0
the staff, very welcoming, both the hotel and the restaurant
good food from on site restaurant
comfortable bed and good water pressure in shower
the room could do with some updating, a bit scruffy in places but everything worked ok
1.0 / 10.0
nothing
Booked two double rooms but when we turned up I was told there was only, front of house staff not interested so cancelled and went to another hotel which turned out to be fantastic and much cheaper, will not be using IBIS again.
6.0 / 10.0
excellent location for a business trip + excellent parking facilities.
Check-in & out were handled quickly.
Breakfast was OK.
The cleanliness of the room could be better : bath room was not perfectly clean, and I had the impression that curtains of the bed were not as clean as one should expect. This was a little disappointing (as Ibis usually has a service that is better).
8.0 / 10.0
It was en route to where we were going,it was modern,clean and the faculties were excellent.It was also attached to an excellent restaurant There was free parking on site
We have no criticism to make
8.0 / 10.0
Room was clean and pleasant.
Overpriced. Room was lacking a bin. A quiet room although cleaning staff were very loud.
9.0 / 10.0
Restaurant menus in digital format rather than paper.
7.0 / 10.0
Conveniently located. Very comfortable bed
Flies around the breakfast buffet. Toillet paper rolls were the leftovers from previous guests.
8.0 / 10.0
Great location with easy access to the motorway. Friendly staff, straightforward check-in
Very minor issue but if I have to write something then the silicone int the shower should be replaced as it had some black marks
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at ibis Châtellerault. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ibis Châtellerault pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ibis Châtellerault?
We found 1 amenities for this rental. This includes , and business facilities.
