Original White Hart, Ringwood by Marston's Inns

The bar staff were affable when things went wrong

The room I was given had not been cleaned at all eg: the bed was dirty and unmade, there was a lot of rubbish and wet towels... The room signage said breakfast ended at 11am but when I went for it at 10am it had already finished. The pub was generally sticky and not well cared for (and neither were the guests!). A housekeeper tried to enter my room at 10am even though check out was 11am. The manager was a tad defensive when I raise these issues on check out and there was certainly no offer of any form of compensation for my bad experience (not even a drink whilst they sorted out my room after I'd found it uncleaned). All in all very poorly managed.

Friendly ,clean ;amazing shower ,free parking

Nothing

Comfy bed

Very small room, but dated

Staff were fantastic. Food also great! We had lunch there, dinner, highly recommend the grilled chicken salad! The pub itself is huge, friendly atmosphere and great location.

The price for the room is very, considering its size. Pretty much a matchbox to manoeuvre around and we’re little people. Location is great if you are headed to the airport or London, but nothing much else!

It’s very assessable warm and a staff friendly and helpful

Can no longer take my dog with me Room needs a deep clean carpet and net curtain stained

The room itself was ok, though there was black mould around the window frame, the towel rail in the bathroom didn't work, the shower head water jets were mostly blocked with limescale. I was surprised to see that particular design being used, as it's not easy to clean and/or maintain, and there are better low cost alternatives. The staff were pleasant, though there seemed to be low morale. The Original White Hart used to be the hub of the town, now the doors are closed by 10pm. The place was dead. Perfect weather for an open fire, but instead a fake tacky glow heater is in the fire place. It could be a carbon footprint issue, the abandonment of the open fire, but it's a feature that draws people in, and it doesn't need to be high cost if it's managed properly. The draught products tasted awful. I had to send one of the drinks back. The drinks were stale and that smell of poorly kept lines was the only aroma around the glass. Although the rooms were generally cleaned to a good standard, there were finger prints on the fire exit door near to my room, likely where people have exited from there over a period of time. They didn't arrive there overnight, it is a build up over months, possibly years. One TV was on playing Christmas tunes, but the TV is not linked to the sound system, is essentially you have a TV with poor sound quality trying to provide an atmosphere for I large sized area. I thought there appeared to be a lot of needless clutter around in the bar area. I could see the staff were trying their best, but quite honestly I'd question the strategic vision for the place. Where it could be the best, it's quite possibly the worst.

The room itself was ok, though there was black mould around the window frame, the towel rail in the bathroom didn't work, the shower head water jets were mostly blocked with limescale. I was surprised to see that particular design being used, as it's not easy to clean and/or maintain, and there are better low cost alternatives. The staff were pleasant, though there seemed to be low morale. The Original White Hart used to be the hub of the town, now the doors are closed by 10pm. The place was dead. Perfect weather for an open fire, but instead a fake tacky glow heater is in the fire place. It could be a carbon footprint issue, the abandonment of the open fire, but it's a feature that draws people in, and it doesn't need to be high cost if it's managed properly. The draught products tasted awful. I had to send one of the drinks back. The drinks were stale and that smell of poorly kept lines was the only aroma around the glass. Although the rooms were generally cleaned to a good standard, there were finger prints on the fire exit door near to my room, likely where people have exited from there over a period of time. They didn't arrive there overnight, it is a build up over months, possibly years. One TV was on playing Christmas tunes, but the TV is not linked to the sound system, is essentially you have a TV with poor sound quality trying to provide an atmosphere for I large sized area. I thought there appeared to be a lot of needless clutter around in the bar area. I could see the staff were trying their best, but quite honestly I'd question the strategic vision for the place. Where it could be the best, it's quite possibly the worst.

Location to access Ringwood.

Breakfast was ok but staff pretty unwelcoming.

Food is great, atmosphere good. Lovely central location. Plenty of car parking in their car park, complete with disabled bay.

Nothing was all good.

Great staff

Bit noisy on Saturday night

Bed comfortable room needed a good clean decor tired basic coffee facilities in room. The room was cheap so not to expect anything else. Staff great parking no issue . Food was basic presentation needs attention. Booking app for breakfast does not work and cannot be cancelled but you can order when you arrive so bypass the app.

The pub is tiered needs an upgrade and some help to reorganise their staff presentation and attention to details. Will there be any interest to do this as ringwood is slightly run down town and is feeling the economic pinch.

Location, parking and excellent food.

Clean Good staff location

Exterior little run down tired

Good location in the center of Ringwood

Everything worked okay but it's very tired.

The location

Decor needs a bit of updating ,windows mildewy and sealant in bathroom

Location

Staff very laid back. Food and cooking needs to improve

All went well ..

The windows faced the busy high street and were not double glazed so very noisy .

Central location and good value

Nothing

The White Hart Ringwood was definitely a good choice. No luxuries, but clean, well located and convenient. Great quality/price ratio Excellent attention and service provided by Emma. An absolute added value

Nothing

It’s a typical old style English pub/ hotel very friendly and welcoming.

It was as expected. We only wanted a comfortable bed for the night and it ticked all the boxes. Not luxury but just honest and friendly and perfect for our needs.

Location, staff, fresh bedding.

The strong air freshener smell is overwhelming in corridors and in the room – it's so pungent you can almost taste it, and it can make you feel unwell. A more subtle approach would really help. The lighting in the lounge areas is also incredibly bright, making it feel more clinical than relaxing. The hotel is also let down by tired interiors: badly stained carpets, limescaled showerheads with poor water flow, and window frames are in such a bad way. Bathrooms are cleaned well but looking worn, with browning grouting and sealant. With a few improvements, this could be a much more pleasant place to stay.

Great for me on the day, only passing through. Will use it again. Great pub in any event.

Nothing, I was very happy.

Very comfortable bed. Good sized bathroom with bath. Larger bath towel than hotels normally provide. Very nice breakfast with plenty of choice. The staff were attentive, charming and helpful.

Although the actual bedroom, located directly above the bar so very noisy until closing time, was long enough to have room for a small wardrobe and desk with a comfortable chair it was so narrow that the sides of the double bed almost touched the walls. To get into bed involved either squeezing between the bed and the wall or clambering over the bed itself. The tiny "bedside tables" were each just large enough for the bedside lamp and a mobile phone. The floor of the bedroom wasn't flat, but I suppose that's to be expected in such an old building. The brown carpet looked filthy, but I hope it was just stained.

Cool staff, nice pub menu. Quiet area and parking behind the hotel made a perfect stop during a road trip.

Friendly central to our needs

It was all fine

it is a basic no thrills hotel. itis conveniently situated in the town centre. nice and close to the town, there is a bus station in town and easy bus journy to bournemoth

Good pub grub and drink. Large free parking area. Bed, basin and toilet all clean.

Tatty and dirty room in need of refurbishment or at least a deep clean.

Last minute stay. Good location for Bournemouth, Poole and New Forest, Beds very comfortable, we were very pleasantly pleased with the stay. Free parking on ste

Rooms need updating, beds very comfortable.

Perfect location, room was to a high standard.

Friendly staff, clean and tidy room. Good value for money.

No fan available for room. It was so hot which led to an uncomfortable night.

Clean friendly hotel

Everything was just right

Warm friendly welcome. All staff pleasant. Very tasty breakfast. Parking onsite.

No toilet brush!