Mercure Rio de Janeiro Nova Iguaçu





7.8Good
(1,087 Ratings)
"Piscina"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Offering a sauna and fitness center, Mercure RJ Nova Iguaçu is located in Nova Iguaçu in the Rio de Janeiro State Region, 2625 feet from the train station. Guests can enjoy the on-site restaurant.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(1,087 Ratings)
"Piscina"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
This hotel is in a bad part of Rio de Janeiro. It is not safe and I was very disappointed. The pictures on booking.com do not come near to the actually location. It would be better to spend the night in the airport. There were stains on the linen as well.
1.0 / 10.0
Nothing
The room was so duty had moldy on the bathroom and it was so uncomfortable
10.0 / 10.0
Piscina
Da tv
10.0 / 10.0
Pool, Breakfast, large rooms
Ac stopped working on the last night,, room became very hot
6.0 / 10.0
the front desk staff was very accommodating and friendly.
close to the shops and restaurants
6.0 / 10.0
Good location and easy valet parking
Room maintenance
5.0 / 10.0
Good price. Friendly staff, but very slow. Good rooms, comfortable beds.
Bar was closed the entire stay, as was the pool area. IE there was absolutely nothing to do at the hotel. We would have liked to sip some drinks by the pool or at least in a bar, but it was not possible.
7.0 / 10.0
Nice people
There was no place to put the suitcases. The signs for not disturb where not in the room.
No hotel laundry, just a machines.
7.0 / 10.0
nice location, lots of restaurants in the street
The music from the bar besides the lobby was too loud, disturbing in the room.
7.0 / 10.0
Bons quartos
Demora excessiva no Check in e Checkout. Estacionamento não incluso no valor da hospedagem.
10.0 / 10.0
Breakfast was wonderful! The overall location of the building with great view of the entire city.
I couldnt close the back door and someone could easily enter my apartment from the balcony.
1.0 / 10.0
One or two members of staff where good !
From the moment we arrived we had problems, the receptionist said the booking was for one person in a double room, which it wasn’t , so we cancelled and booked again to educate her, then she wanted “ID” for our 18 month twins ! Which meant we had to get photocopies of birth certificates e mailed to her (seeing them wasn’t enough) the hotel is run down , lifts don’t work properly , room was tired with leaky air conditioning, loose tiles and mould in bathroom. No restaurant because of Xmas , and no where to eat nearby ! I stay in 100’s of hotels do trust me this is bad bad bad !
6.0 / 10.0
Hotel bem legal mas ta desgastado, elevadores sobrecarrgados demorando bastante
Nao gostei muito do atendimento na recepção demoram muito pra direcionar.
10.0 / 10.0
Gostei muito do quarto, decoração excelente, cama muito confortável e quarto super limpo.
Café da manhã de primeira linha , bem servido e um ambiente muito agradável, serviço de manobrista rapazes muito educados e prestativos!
Nada a declarar!
9.0 / 10.0
Agilidade no check-in e check-out.
Ar condicionado apresenta ruído.
5.0 / 10.0
Localização, quarto de forma geral e mini mercado ( muito útil poder ir a qualquer momento comprar algo).
Durante os dias de hospedagem, os funcionários do hotel dirigiram-se diariamente ao quarto para questionar sobre a necessidade de reposição do frigobar, troca de toalhas, roupas de cama ou itens de higiene. Ressalto que há telefone disponível no quarto para esse tipo de solicitação.
A abordagem foi excessiva e acabou gerando desconforto. Em uma das ocasiões, inclusive, eu estava dormindo, e mesmo assim a campainha foi acionada repetidas vezes até que atendêssemos. Essa situação ocorreu ao longo dos três dias de hospedagem, impactando negativamente a experiência.
Adicionalmente, foi possível perceber odor de cigarro no corredor, o que causou incômodo. Também destaco a ausência de ventilação adequada no elevador, corredores e na recepção, tornando os ambientes abafados e pouco confortáveis.
Outro ponto a ser considerado é que a área externa não possui iluminação adequada no período noturno, o que inviabiliza sua utilização com segurança. Além disso, as cadeiras localizadas próximas à piscina estão posicionadas muito próximas umas das outras, gerando desconforto e dificultando a circulação dos hóspedes.
No quarto, o ar-condicionado encontra-se mal posicionado, direcionando o fluxo de ar para a porta, além de não apresentar eficiência adequada no resfriamento do ambiente. Por fim, a isolação acústica é insuficiente, sendo possível ouvir nitidamente a televisão do quarto ao lado gerando desconforto.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Rio de Janeiro Nova Iguaçu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Rio de Janeiro Nova Iguaçu. Enjoy the water!
Is Mercure Rio de Janeiro Nova Iguaçu pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Rio de Janeiro Nova Iguaçu?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
