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Includes essentialsPool, Pets allowed, Internet / Wifi and more
About this hotel
Casa Bugambilia, Un Pequeño Hotel en Tepoztlán has an outdoor swimming pool, garden, a shared lounge and terrace in Tepoztlán. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi.
Amenities at Casa Bugambilia, Un Pequeño Hotel en Tepoztlán
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Casa Bugambilia, Un Pequeño Hotel en Tepoztlán has an outdoor swimming pool, garden, a shared lounge and terrace in Tepoztlán. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi.
Amenities
Pool
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(161 Ratings)
100% verified reviews
4.0 / 10.0
Will not stay here again. not recommended
It was clean. Breakfast was ok.
Way too much money for what you get. This hotel looks like it was built in the 70s and never updated. Bed was okay but all other furniture uncomfortable. Bare bulb in the bathroom. Shower leaked all over the bathroom.
Bed was super hard, rooms don't have great ventilation so get quite warm (windows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to prepare
10.0 / 10.0
Exceptional
The staff was very good. The swimming pool was better than expected.
Nothing
5.0 / 10.0
Nice property and great view. Awful accommodations. Way overpriced.
Good breakfast. Great location and view. Great garden. Beautiful house.
Extremely overpriced. Awful accommodations. Little to no maintenance in rooms, particularly in bathrooms (shower did not work and was not checked by staff).
9.0 / 10.0
Excellent stay
This property really looks like heaven. The bugambilias everywhere. Our room was comfortable and clean. Pool was clean and comfortable temperature. The food of their own restaurant was delicious too. We will come back for sure
6.0 / 10.0
we won’t return. The view to the Tepozteco is amazing but that’s it.
The view is breathtaking and the gardens are beautiful
I was traveling from The Netherlands to Mexico and wanted to enjoy some days in Tepoz. We arrived to casa bugambilias on Wednesday. First unpleasant surprise, they wanted to charged me almost 30% from my rate in booking. I ask the receptionist to please double check as this is not what i agreed on, we spent more than 30’ waiting for her to check via WhatsApp with somebody about this. After this, she confirmed that my initial booking was ok. Second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close, Thursday they turned on the heat on the swimming pool… but still very cold to use it. still no kitchen open… if you want to buy or drink something in the hotel (even they don’t offer the service) you need to pay a fee for it “descorche” we asked the prices of it, and the staff didn’t know. so they don’t offer the service but they charge you if you want to bring something to eat of drink at the hotel.
Friday the temperature of the swimming pool was finally ok…
overall, from Wed-Friday we didn’t get 100% the services you are supposed to get from a hotel of this price… perhaps for a weekend Sat-Sun you can get an ok-ish experience.
we are definitely not coming back to this hotel. it was supposed to be a nice short holidays with my family, which we had, but not because of this hotel.
look at hotels around like the buena vibra… we are going there next time.
7.0 / 10.0
Good
* The food is really good and good portions
* The gardens
* There is no air conditioning or a good fan, it's very hot
* There is no mosquito net
9.0 / 10.0
Lovely
Views are beautiful
Far from the center
10.0 / 10.0
Loved this amazing little spot. Service is amazing and the hotel is just prestige. Loved that we were far enough from al
Staff, Cleanliness, property, food, etc. All was amazing!
8.0 / 10.0
Beautiful hotel, lovely staff
Beautiful room and garden. Lovely staff
Reception could have known about activities
in the area.
They also could have reminded me of a massage
I had booked days ago. Sending a reminder
10.0 / 10.0
Exceptional
Beautiful location with wonderful view from the garden. Furry friends are allowed at additional cost. Great breakfast included in the price. Beautiful and spacious room. All in all great place
9.0 / 10.0
Excellent!
No AC
8.0 / 10.0
Agradable
Acogedor
Lejos del centro y la cobija olía feo
10.0 / 10.0
Increíble lugar para relajarse
El lugar es muuuuy bonito, excelente para relajarse y pasar un tiempo sin preocuparte por nada, el personal muy atento y el servicio de cocina delicioso
000000
10.0 / 10.0
Estadía placentera
Excelente trato de todos , sobre todo de la señora encargada del desayuno y comida.
Es amable , cálida y respetuosa.
En verdad ella es lo mejor de ese lugar.
Muchas gracias.
7.0 / 10.0
Bonito jardín pero el cuarto y el baño no valen nada
El jardín
Los cuartos no valen lo que cobran
6.0 / 10.0
Caro para lo que es
Relación costo beneficio no es bueno, es un hotel un poco caro para la calidad.
Las camas no están cómodas y al menos en las habitaciones de las villas, no hay ni señal ni internet.
Llegamos el viernes temprano y no había servicio, no nos pudiern servir ni un café, nos dijeron que hasta las 2 pm.
La relación costo beneficio.
Las camas no son cómodas
El servicio fue muy regular
10.0 / 10.0
No es adecuado para ir con niños.
Los jardines son maravillosos. La comida muy buena
Que no es posible tomar siquiera un café antes de las nueve que abre el restaurante y todo queda lejos para salir. La alberca, muy fría.
10.0 / 10.0
Muito boa
Da tranquilidade do lugar, do espaço verde, do silêncio para descansar
Falta um frigobar no quarto.
8.0 / 10.0
Contacto con la naturaleza
El alojamiento tiene un jardín hermoso, el mantenimiento muy bueno
Los alimentos del restaurant de muy buena calidad y buen precio
Se destaca la atención del personal, todo muy bien
No me gustó que dice ser Pet, friendly y no lo sentimos así.
Mientras estábamos haciendo el checkin la señorita de la recepción, llamo por teléfono a la persona encargada de limpieza para que retirara los tapetes de nuestra habitación.
Se me hizo de muy mal gusto, ya que te hacen firmar una responsiva por daños ocasionados por tu mascota, te cobran 500 pesos la noche por mascota (que con gusto pagamos, y si se nos había avisado con antelación) pero nos sentimos muy incómodos.
Si ellos deciden retirar los Tapetes está perfecto, pero que no lo hagan tan obvio al momento que estás llegando y que supuestamente te están dando la bienvenida con todo y tu mascota.
7.0 / 10.0
Podría ser mejor
La amabilidad del personal
Le falta mantenimiento
9.0 / 10.0
Nos gustó para regresar!
Muy cómodo y silencioso. Excelente lugar para pasar la noche.
Falta mayor rapidez para servir el desayuno y que este llegue caliente.
9.0 / 10.0
Muy Agradable. Hermoso lugar, y extraordinaria comida y atención.
Alimentos deliciosos y gran atención y amabilidad del personal
El mobiliario del restaurante y el área de alberca descuidad y sucia.
7.0 / 10.0
El precio no vale la atención del
No se podía pedir room service porque el teléfono de la habitación no servía y la TV tampoco. El personal no brindó una solución o atención satisfactoria. Para solicitar una bebida tuvimos que acudir hasta la cocina.
10.0 / 10.0
Excelente opción para relajarte
Una gran experiencia desde que llegué. La habitación lindisima, limpia y con buena luz. La cama muy cómoda. Fui sola a festejar mi cumpleaños y se encargaron de hacerlo muy especial. Mi familia les pidió ayuda para que me sorprendieran con unas flores y fresas con chocolate y tanto ellas como yo, quede muy satisfecha de lo que hicieron posible.
8.0 / 10.0
Deliciosa comida, muy buen servicio.
La comida deliciosa, el personal muy amable. Precioso jardín.
Hay poca intimidad. No hay terrazas personales y los cuartos están muy cerca unos de otros. La alberca es un espacio agradable, pero había mucha gente.
9.0 / 10.0
Hermosa
Sus jardines estupendos
El agua que se va y viene la caliente
10.0 / 10.0
Todo excelente!
Todo! La gente es muy muy amable y el hotel es divino. Lo recomiendo muchísimo
Nada
8.0 / 10.0
La primeras vacaciones de mi Perrito...
Viaje con mi hija y mi perrito. El hotel tiene un jardín espectacular, Alfie la paso de maravilla... Llegue el jueves después de un día de trabajo, y fue terrible escuchar el NO HAY COMIDA HASTA MAÑANA EL DESAYUNO... es el primer hotel que visito que no tiene cocina de día... solo de viernes a domingo y esa indicación no esta en su pagina... Me hubiera encantado que la habitación tuviera ventilador de techo, sin embargo habia uno de pie que al prednerlo hacía un ruido terrible, lo tuvimos que apagar... el foco del vestidor no funcionaba... En cuanto la cocina, es espectacular... Felicidades al Chef !!! Tomamos masaje y facial, buenos. Si viajo con mi perrito volvería a ir...
9.0 / 10.0
Muy hermoso
Todo es muy hermoso
La climatización de la alberca y que el restaurante cierre relativamente temprano
9.0 / 10.0
Confortable y tranquila
Excelente vista, a la montaña y jardines, desayunos deliciosos, servicio al cuarto excelente. Amabilidad y servicio de todo el personal
En general su cocina es buena, algunos platillos no fueron preparados del todo como estaba descrito, pero se resolvió al solicitar mejora. La alberca podría tener mayor limpieza y mantenimiento. El servicio de masaje fue muy bueno, solo que no se cumplieron los 70 minutos que ofrecen.
9.0 / 10.0
Descanso y comodidad en un lugar hermoso.
Siempre que podemos vamos a Casa Bugambilia, nos encanta.
Antes incluían una carga de leña para la chimenea y nos dijeron que ya no lo permitían, pero era una experiencia muy agradable.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa Bugambilia, Un Pequeño Hotel en Tepoztlán. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Bugambilia, Un Pequeño Hotel en Tepoztlán. Enjoy the water!
Is Casa Bugambilia, Un Pequeño Hotel en Tepoztlán pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Bugambilia, Un Pequeño Hotel en Tepoztlán?
We found 11 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.
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