Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this resort
Beachfront and Private Beach Area
Amenities at Hard Rock Hotel Riviera Maya - All Inclusive
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Sauna
Accessible Parking
Beach front
Family friendly
All-inclusive
Safe
Childcare services
Accessible by lift
Housekeeping available
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
1. Bell boy staff were all amazing & have great can-do attitudes
2. Favorite restaurants in order: UMO, ZEN, WAI, CIAO
3. Heaven building & services is reason why I’ll come back
Only 1 concierge out of 10 were helpful & knowledgeable (everyone else seemed like they were lying to me or just pushing me to another concierge staff)
7 / 10Good·Jul 2026
Las instalaciones para niños y la pileta
La comida muy reducida, no había salmón ni bacon. El TV no tiene aplicaciones como YouTube ni Netflix
10 / 10Outstanding·Dec 2025
Everything!
N/A
5 / 10·Sep 2022
quality of food , water park and everything was super clean
restaurants are super noisy, does not feel like 5 star hotel. staff at the entrance of the restaurants are always trying to avpid people getting a table. specially the sushi restaurant .
$$$$
Top rated by guests
8.2Excellent
(189 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
