Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this resort
Beachfront and Private Beach Area
Amenities at Hard Rock Hotel Riviera Maya - All Inclusive
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Sauna
Accessible Parking
Beach front
Family friendly
Safe
Childcare services
Accessible by lift
Housekeeping available
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
1. Bell boy staff were all amazing & have great can-do attitudes
2. Favorite restaurants in order: UMO, ZEN, WAI, CIAO
3. Heaven building & services is reason why I’ll come back
Only 1 concierge out of 10 were helpful & knowledgeable (everyone else seemed like they were lying to me or just pushing me to another concierge staff)
7 / 10Good·Jul 2026
Las instalaciones para niños y la pileta
La comida muy reducida, no había salmón ni bacon. El TV no tiene aplicaciones como YouTube ni Netflix
10 / 10Outstanding·Dec 2025
Everything!
N/A
5 / 10·Sep 2022
quality of food , water park and everything was super clean
restaurants are super noisy, does not feel like 5 star hotel. staff at the entrance of the restaurants are always trying to avpid people getting a table. specially the sushi restaurant .
$$$$
Top rated by guests
8.2Excellent
(183 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
