Quest St Kilda Bayside

Good location. Good kitchen so we could cook meals

Location

They charged for bathroom slippers that I was led to believe were free.

Strong shower. Quiet location. Washing machine and dryer provided

Location, reasonably well equipped, excellent TV with streaming capability and WiFi was good too.

A couple problems. The access fob failed to connect on 2 occasions which stranded us outside once and at the vehicle gate once. Quite inconvenient but sorted eventually. Also, I specifically asked if the room would be serviced during our stay and this was confirmed. But on the Saturday, apparently there were staff shortages so our room wasn’t cleaned. And neither on Sunday and when I inquired, I was told Sunday was not a regular cleaning day. Hmmm…why didn’t they tell me that when I first asked about it? When I brought these issues to the attention of the reception on duty, she said her manager would be advised and I would be contacted today to discuss a discount for the misleading information and inconvenience. Nothing heard so far - maybe there should be some discretionary authority to resolve issues like this when they arise.