Hôtel de la Cigogne
Top rated by guests





8.5Excellent
(910 Ratings)
"Staff and location"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Featuring period furniture in all rooms of its historic building, Hôtel de la Cigogne offers you an elegant atmosphere for your stay in the center of Geneva, right on the charming Longemalle square next to the Old Town, the English Garden and Lake Ge.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(910 Ratings)
"Staff and location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Staff and location
No Spa, and breakfast not so good for price
4.0 / 10.0
The staff was rude and poorly trained, the French speakers were very arrogant and incompetent. They ca poorly speak English and never made any effort to be polite towards customers…
The staff and how the room was cleaned
10.0 / 10.0
In the perfect location close to the shopping area
Rooms were spacious and a fire place lit on demand
Can’t say there is something I didn’t like
8.0 / 10.0
-The location is great just in front of Geneve lake you can by walking , a lot of shops and cafes next to the hotel
- the staff are friendly
The breakfast is not buffet and you cannot refill like other hotel so better for you to take the breakfast to be delivered at your room without extra charges at least you will grantee place to sit
10.0 / 10.0
Every thing
Nothing
9.0 / 10.0
Perfect location, staff is great, cosy atmosphere and design
Bed is a bit small, mattress uncomfortable as it’s too soft
10.0 / 10.0
I always stay at Cigogne. A very convenient location, healthy breakfasts, cosy rooms, and helpful staff
Nothing
7.0 / 10.0
Good
Terrible breakfast for such a gravy price !
Not even fresh orange juice in a Relais et Chateau property!
No proper fruits etc
9.0 / 10.0
We did not take breakfast. The service and the staff.
There was no cosmetic mirror in the bathroom which is rather unusual.
5.0 / 10.0
Room gave on to the front but had no view as the window was so high up. Also the lack of proper blinds meant that I woke very early. The chairs needed re-upholstering. In fact everything needs redoing. The lining of the curtains fell below the curtains. Decor tired and old-fashined
The room was very disappointing. For some reason light from the back of the TV lit up at 4:00, causing me to wake because the light was so bright. Noise from outside also made it difficult to sleep and this was on a Monday.
10.0 / 10.0
Hotel, our room and personell.
The only issue that sometimes caused us small problems, was the WiFi network - sometimes it dissapeared and was difficult to restore it. Otherwise, the hotel and the personel were absolutely perfect! I will certainly reccommend this hotel to my all friends and business partners.
10.0 / 10.0
The hotel has a warm and elegant atmosphere in a perfect central location. The rooms are clean, beautifully furnished, and well maintained. The highlight of my stay was the exceptional hospitality from the staff, especially Naomi from the front desk, whose kindness and positive energy made my stay truly memorable.
There was nothing major to dislike. Everything met my expectations, and the team was always helpful. Maybe adding more variety to the breakfast menu would make the experience even better.
10.0 / 10.0
Perfect location, very easy & quick bus connections from airport to hotel. The hotel is walking distance for shopping, sight seeing, dining and public transport. Well appointed 5 star accommodation, very comfortable & clean. Would be first choice for a return visit.
Nothing.
10.0 / 10.0
Very attractive property in a convenient location close to the old town and the lake.
Clean, comfortable room which was frequently serviced. Friendly, helpful staff. We really enjoyed our stay
Nothing
9.0 / 10.0
Very beautiful old hotel in the best possible location between the old city and the waterfront. You can have breakfast in your room and it was delicious! Nice interior and very friendly staff :)
It’s very difficult to find where to go if you’re parking
4.0 / 10.0
location
dated room , furniture
6.0 / 10.0
Location
Very very old, dark and vintage Traditional style - my husband loved it but I think a renovation or style update was needed.
8.0 / 10.0
The location and charming staff and very clean hotel.
The toilet was in a different room than the bathroom and a bit tight. Also I wish they had a bidet.
Finally the bed mattress needs to be firmer for a more comfortable bed.
9.0 / 10.0
Location, location, location - right in the middle of shops and restaurants
Expensive for the size and furnishings of some rooms
7.0 / 10.0
The location is very central and easily accessible.
At 4.30pm my room wasn’t ready yet. The man at front desk was very apologetic but check-out was at 12.00 and I wasn’t offered even a small extra time or anything else as an apology.
10.0 / 10.0
I have stayed at this hotel 20+ times, usually for 1-2 nights. By far the best location in town. Rooms are great and spacious with an interesting aesthetic. Staff is excellent, food is very good. Outside lounge/terrace is beautiful.
N/A
10.0 / 10.0
Perfect location, lovely room, good breakfast, great service.
8.0 / 10.0
The location was perfect and I loved that the deco was in keeping with the style of the building.
The bell boys at the reception were exceptionally friendly and were always smiling and friendly.
8.0 / 10.0
The staff is very friendly and helpful. Best location, walking distance to restaurants, shopping etc.
Also liked that the hotel is in a very pretty square, with cafes, restaurants. No traffic, very quiet.
Loved that I could bring my large (Weimaraner) dog to the hotel.
My dog was also warmly welcomed to the excellent hotell restaurant in the evening.
The decor in the hotel is a little bit outdated. My dog had no bed in the room.
The staff was informed about the breed of my dog, prior to my arrival.
It could add an extra nice touch to provide a bed for the dog.
9.0 / 10.0
Beautiful boutique hotel in the heart of Geneva. Staff is very welcoming and helpful
-
9.0 / 10.0
The location is wonderful. Walking distance to shops and restaurants. Small boutique hotel feel, good service.
-
10.0 / 10.0
The room was spacious and lovely and had all the necessary amenities, including being served Swiss chocolates every evening.
The location is great and within walking distance to restaurants, bars and shops. It's in the middle of a nice square.
We had dinner at the hotel's fine dining restaurant. The food was excellent and the service immaculate.
Staff was friendly and helpful.
Nothing. Everything was positive. tay
10.0 / 10.0
Amazing location, perfect interiors of the hotel. Staff is very pleasant.
-
10.0 / 10.0
Everything
Nothing
9.0 / 10.0
Excellent location
Location and Vallet parking
10.0 / 10.0
everything was amazing!
9.0 / 10.0
The room was large and well furnished, there was a real sense of comfort and class everywhere. Large modern bathroom kept in the same old style as the rest of the hotel, comfortable bed with feather pillows and covers, lots of purposeful spaces - a table with the coffee machine, a separate desk with chair, large wardrobe in a separate entrance area. Overall a wonderful, wonderful hotel.
Breakfast is expensive but not that surprising for Switzerland
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel de la Cigogne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel de la Cigogne pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel de la Cigogne?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
