Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
This 5-star hotel is located in the Zocalo, the main plaza at the city center in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi.
Amenities at Gran Hotel Ciudad de México Zócalo View
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Mexico City
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Jul 2026
Central location in a historic neighborhood. Beautiful interior design and a rooftop views.
It’s not 5 star hotel. The room has many issues- like broken coffee machine, toilet that won’t flush anything, pillows that are uncomfortable. Gym is extremely hot and they won’t turn on AC unless you ask them and after that it takes time to cool it down.
10 / 10Outstanding·Jun 2026
Hotel was wonderful, staff were amazing and always willing to help sort any problem for us. View over the Zocalo was brilliant. The location of the Hotel made for easy access to the main tourist sites. The building was always peaceful and calm, such a wonderful place, and nothing stuffy about it either. Breakfast was plentiful in volume and variety.
The wait staff in the dining room were a curious mix - mostly friendly and helpful but some with a rather poor attitude. (The views were great however)
10 / 10Outstanding·Jun 2026
The location can not be beat - perfect for our FIFA week (and watch party at the Zocalo). Staff were wonderful and extremely helpful - in particular, Cynthia, Andrea and Emmanuel were exceptional. It was also a plus to have a cash machine in the hotel (for pesos) and a taxi driver where we felt comfortable with the drivers. I don't speak spanish and always felt safe and well taken care of.
The room could be cold at night - yes, they had a heater but one of us was cold and the other hot. Having extra blankets would have been a plus.
10 / 10Outstanding·Jun 2026
Room service and food
The comfortable bed, spacious bathroom and beautiful balcony
$$$$
Top rated by guests
9.4Outstanding
(1,154 Ratings)
"Hotel was wonderful, staff were amazing and always willing to help sort any problem for us. View over the Zocalo was brilliant. The location of the Hotel made for easy access to the main tourist sites..."
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