Rocpool Reserve
Top rated by guests





8.2Excellent
(154 Ratings)
"Superb hotel, excellent facilities, room really well equipped and lovely bathroom. Breakfast absolutely superb and staff really friendly and attentive."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in the heart of Inverness, this award-winning, luxurious boutique hotel and bar features a convenient setting within a few minutes’ walk of the High Street and Inverness Castle.
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Accessible Parking
Ironing facilities
Smoking allowed
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(154 Ratings)
"Superb hotel, excellent facilities, room really well equipped and lovely bathroom. Breakfast absolutely superb and staff really friendly and attentive."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Superb hotel, excellent facilities, room really well equipped and lovely bathroom. Breakfast absolutely superb and staff really friendly and attentive.
Nothing.
9.0 / 10.0
Quiet, nice walk to town, nice products, free mini bar, friendly staff, late check out and early check in.
I thought the Rocpool restaurant was onsite
10.0 / 10.0
Lovely decor, large sumptuous room, complimentary drinks, snacks. Excellent service with friendly staff. Great location.
8.0 / 10.0
Staff were very efficient and friendly. The location, hot tub, balcony, breakfast and hotel public areas were great.
Unfortunately, our ‘extra decadent’ room did not live up to our expectations. We have stayed in a few 5 star hotels, but this fell short. Behind bed was very dusty and had red splatters up the wall (hotel told us after they were waiting for a decorator). The hot tub was lovely as was the area outside, but again above the outside door was pretty filthy (forgot to take photos) & needed a good power wash.
10.0 / 10.0
The breakfast was perfect. Delicious and cooked to a t! We had an evening meal and it was exactly the same - perfect.
Nothing
9.0 / 10.0
Spacious attractive room with excellent bathroom. Complimentary snacks. Excellent breakfast. Helpful staff.
Only heavyweight duvets available. We had to ditch the duvet and sleep under the cover.
10.0 / 10.0
Breakfasts were excellent with great choices. All staff were first class.
Because our home is rural, we're not used to traffic noise. If we'd had a room at the other side of the hotel then there would have been no noise.
10.0 / 10.0
Nice building. Clean, friendly staff. Upgraded our room to hottub.
Room had a step down from the bed area to the bathroom, had to take extra care not to trip or fall.
6.0 / 10.0
Nice spacious room
The staff were disinterested
9.0 / 10.0
The room was spacious and we had a spa on the balcony
Nothing I can think of
8.0 / 10.0
Lily was lovely and the other staff great. The bed was really comfy. Bathroom huge. bath and shower good.
No door on toilet (by design) which is fine if you're okay with that but we didn't like it.
6.0 / 10.0
Room was great
Staff very helpful
No proper restaurant save for fast food.
The Rocpool restaurant advertised apparently has no connection to the hotel and is a 15 min walk away - a wee bit misleading
9.0 / 10.0
Lovely sized room with robes and a comfy bed. We also had a spa outside which we used.
There wasn’t an option to have cappuccino or flat white style coffees for breakfast which is the first time we had experienced that. The breakfast itself was lovely.
9.0 / 10.0
Rooms were really comfortable and staff were so lovely and looked after us really well.
The area wasn’t particularly nice so best for an overnight stop maybe rather than a week. But it really is a lovely little hotel.
8.0 / 10.0
Location was walking distance to city centre and close to what we wished to see.
Breakfast was rather good and offered good choices.
not so much for me , but would benefit from lift to reach bedroom level in case of disabilities.
7.0 / 10.0
Location
They had bottles of water in reception, we picked up one as we had just arrived from the airport. Shocked to be charged for water, considering the price of the rooms. If it was for sale then it should be displayed as such. Most hotels where we have stayed offer drinks or water on arrival!
7.0 / 10.0
Location
Too expensive for what it is
7.0 / 10.0
Good location
What the hotel shows in photos and what we actually got do not match a 5 star experience at all. The property is run down, the bathroom lighting was partially broken, and there were issues with the toilet. The advertised hot tub of the balcony was another disappointment – it was located in the yard under the stairs.
9.0 / 10.0
The staff were exceptional
Was a bit hot in our room but to be fair it was strange weather
9.0 / 10.0
Lovely boutique hotel, our room was beautiful. Great bathroom. Breakfast was lovely.
Nothing.
10.0 / 10.0
Fantastic hotel. Amazing breakfast and great staff.
3.0 / 10.0
Good location and clean.
Irritating noise in the room, and when we raised with night manager the issue was ignored at the time. Also, inexplicably, the night porter was vacuum cleaning communal areas in the proximity of our room after 11pm, also this issue was ignored when we complained about at the time.
Unwillingness of those with authority to either own or discuss hotel’s failings the following morning, and no follow up by hotel even though our contact details were left for subsequent contact with us by the hotel’s management.
7.0 / 10.0
Nice property
Disappointing to pay over the top price and not even get a bottle of water in the room which is fairly standard in all the hotels we have stayed in. Booked this hotel because of balcony but the balcony was not even clean
1.0 / 10.0
The welcome and staff were nice to deal with.
The room was very shabby, dirty and seriously out of touch with what a ‘luxury stay’ should be. Basement room was damp and dark. Price was exorbitant and we were extremely disappointed with what we paid for it. I suggest they seriously consider their offering and prices. Will not be returning.
8.0 / 10.0
Staff were very friendly and helpful, the beds were comfortable, it was quiet and the breakfast was good.
The hotel has very few photos on Booking and on their own site, the photos that they do have don’t seem to correspond to the rooms so it’s hard to know what you’re getting. I booked the double decadent room for a friends big birthday. The room did not resemble the photos, the bathroom was smaller, the room was also not that large and instead of a balcony with city views and a hot tub it was down two flights of stairs on the ground floor with no view. The double decadent room really did not seem worth the price. The Hip room was fine for the price.
As a small hotel there is very little atmosphere, this means it is nice and quiet but it felt more like a guest house than a hotel.
It didn’t really feel 5 star, maybe 4 star. Also the restaurant that is attached to the hotel is closed on a Sunday and Monday.
8.0 / 10.0
Location , people & breakfast
Maybe needs a wee upgrade in parts to reach the 5 star
9.0 / 10.0
Breakfast good. Hotel very bright & clean.
Would be nice to have bath robes & PJs folded, bed made up as when checked in.
8.0 / 10.0
Location
Room below ground level
10.0 / 10.0
Staff made us feel very welcome and helped with luggage. They were very courteous and paid special attention to make us feel comfortable. The hotel was immaculate with high quality furniture and beautifully appointed rooms.
A little bit of traffic noise but wasn't too bad.
8.0 / 10.0
Breakfast was good
A smile from the girl who served us would’ve been nice and I didn’t get my full order
7.0 / 10.0
Good breakfast. Eccentric tea/tasting spoons option in late afternoon. Good bar food.
Hot water took a long time to run to the bathroom. The phone in the room didn’t have any instructions about how to reach reception. Wasn’t sure the vertiginous expense was worth it.
7.0 / 10.0
The location is very central. The bed is comfortable.
The room was on a lower level so only half window and dark. Shower was so small and no where to place items for use in bathroom. I think it’s prob more like a 3 star hotel. Expensive for the experience.
4.0 / 10.0
Comfortable bed and good breakfast
Everything else!
10.0 / 10.0
Really Cool !!!
Anita was AWESOME - she was GREAT !!!
Nothing.
7.0 / 10.0
Nice comfy room, good location
I had advised the staff of our approx arrival time and yet no one was on hand to greet us, the bar staff didn’t know how to serve drinks( lack of training) poured my husband a beer and then proceeded to take the rest of the bottle back, asked for some ice and delivered in a plastic jug from the kitchen. Our fridge wasn’t working. At breakfast we had to ask 3 times for toast. Not at all what I expect from a 5 star hotel.
10.0 / 10.0
Beautiful hotel, staff was exceptional, breakfast very good!
10.0 / 10.0
Breakfast was superior. Menu based options providing a full selection of everything you would expect at a high end hotel. Excellent bar facility with numerous appetizers and small meal options. Room was superior with an excellent ensuite shower and bath. Room was fully stocked with drinks and snacks, all complimentary. The staff was fully accomodating providing any and all required assistance. I would highly recommend staying at this hotel.
4.0 / 10.0
Beautiful hotel, with wonderful historic features throughout.
The staff were rude and not very accommodating. They didn’t service one of our rooms, claiming they ‘didn’t have the key’ which is just odd. Furthermore, they kept pushing us to pay for the rooms when I had already paid weeks before when booking. They didn’t believe me when I told them this and it took me having to prove to them with the booking receipt, rather than them checking their accounts. Overall a disappointing service, not conducive to how much we paid. Will not be staying again
10.0 / 10.0
Everything about this hotel was fantastic.
There was nothing we didn't like
7.0 / 10.0
Nice place at good walking location from centre of Inverness. Good restaurant and breakfast was very good as well. We had a very large room which was nice. With a coffee and tea maker. Large bathroom.
The room had 2 small windows, that could open but not close. We thought that was tricky because it was facing the street side.
The room itself was very warm but it had an AC.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Rocpool Reserve. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Rocpool Reserve pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Rocpool Reserve?
We found 23 amenities for this rental. This includes golf course (within 2 mi), concierge services, free wifi/internet, free parking, and non-smoking.
