Hôtel Folie - Orso Hotels

I absolutely love everything about this hotel from the beautiful decor, the breakfast, the cleanliness, the gorgeous rooms full of character, but most of all THE STAFF! I’ve never experienced such accommodating staff who made me and my family feel so welcome, comfortable and who really went above and beyond. I am in a wheelchair and have some additional needs, none of which were a problem for this amazing team. The location was incredible and the staff even gave excellent advice on how to get places, ringing ahead to check wheelchair accessibility. If I ever come back to Paris I will be 100% staying here again!

I have no complaints at all.

There was nothing not to like. The hotel is clean, the bed is comfortable, there is an AC, the staff is lovely and helpful - there is everything you need for a few night stay. I also liked the interior design - it's very cute parisian style, not tacky or trying to create the impression of fake luxury. Right next to the hotel there are two inexpensive places to eat - Thai and burgers, I found that convenient. I liked that I could unlimitedly refill the drinking water whenever I wanted from the fountain by myself, instead of asking the staff few times per day. Also the hotel was very near to a subway station.

The walls are really thin to be honest, so one night I was woken up at 3am by noisy neighbours returning from the town. But I believe it was due to their unawareness about the walls. When I knocked to their door and explain that I hear everything, they apologized and were quiet afterwards.

Love the location, nice and quiet. Had great cafes and food shops nearby. Staff were excellent, very friendly and helpful. The carpark was located in the next street and was very secure. They moved us so we were next door to our teenage daughters.

Nothing

Cheap and cheerful, quiet area but easy to access the city.

Room wasn’t ready for 3pm, kept waiting 45 mins in the lobby. When we got to the room it was clear house keeping was rushed and the room wasn’t clean enough. Hoovering not done, soaps not refilled etc. We were given one pillow each which isn’t even a full size - went to reception to ask for more and they only had one more?! Made the bed uncomfortable. Could hear noise of room upstairs. Rooms small which is often the case in Paris, but they were quite poorly designed with no space for suitcases and unnecessary rattan box in the clothing storage.