The Grosvenor Arms
Top rated by guests





9.1Outstanding
(369 Ratings)
"Brilliant location
Amazing room - comfortable, clean and spacious
Professional, friendly staff"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
This Georgian building is in Shaftesbury town center. It is now a stylish hotel with free Wi-Fi and large rooms with luxury beds, flat-screen TVs, and coffee machines.
Business facilities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(369 Ratings)
"Brilliant location
Amazing room - comfortable, clean and spacious
Professional, friendly staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Brilliant location
Amazing room - comfortable, clean and spacious
Professional, friendly staff
Nothing
5.0 / 10.0
Great location for walking to cultural sites and cafes. Nice big bedroom. Good meal.
Our room was right beside a very noisy generator which went on most of the night. Also, the alternative to a rain head shower was only a handheld - not adequate for that price
10.0 / 10.0
Gorgeous hotel. The room was large and felt very luxurious. We ate there on the first evening and the food was great and very good value. The welcome from staff was brilliant - very friendly and helpful.
Nothing!
10.0 / 10.0
Evening pizza, breakfast & coffee very good.
We had to eat in the bar & conservatory due to our little dog. Loved her doggy welcome pack.
The corridor leading to the bedrooms could perhaps benefit from hazard strips to indicate the little steps.
Car parking- we managed to park outside the hotel by chance overnight & moved the car to a car park next morning. Under stand the lack of parking with the hotel due to its great town location.
8.0 / 10.0
Always nice to visit and stay in the centre of Shaftesbury. Very high standard hotel.
9.0 / 10.0
Food, facilities and staff were all exceptional, very impressed with this boutique hotel. Special mention to Josh who really looked after our party of 4, super hospitality.
3.0 / 10.0
Great location
Xmas eve the bar closed at 10, my relatives were staying specially so family could meet and enjoy the evening. We were less than politely rushed out. Breakfast Xmas day was flat! No festive atmosphere at all. All in all it felt like staff weren’t wanting to be there. We appreciate it was Xmas but either close or make guests welcome.
9.0 / 10.0
I travel every week - and this maid my travelling more of a pleasure!
Small thing - but put handrail in shower to enable easier exit and reduce risk of slipping.
7.0 / 10.0
Convenient for our circumstances
Pleasantly busy
Excellent food
9.0 / 10.0
The hotel is a lovely and relaxed place to stay. The staff are very good, the food very good and the rooms well furnished with some lovely details.
We liked all of it and will return to the hotel. We may look for a brighter room next time if we can as the furnishings and lighting were a little dark but that is a personal preference.
8.0 / 10.0
Location. Comfort. Staff
Unfortunately kitchen renovations. We had heard it was a great meal. Perhaps the room rate could have been reduced because of this.
9.0 / 10.0
Staff so attentive. Room always spotless which is the main thing that makes us return! Bed comfy. Also they treat my dog like a guest not an unfortunate accompaniment!
Nothing!
10.0 / 10.0
Good staff, good food and good room
Nothing
9.0 / 10.0
Excellent breakfast with fresh and healthy produce. Nice room with thoughtful details.
Unfortunately we had booked dinner in the bar area as our choice of timing was not available in the restaurant - if we had known that there would be a DJ making any type of talking impossible there we would have taken the later slot at the restaurant! Just something that the staff should really have warned us about as we ended up going somewhere else to eat.
9.0 / 10.0
Lovely hotel, gorgeous room which was very comfortable. Lots of little extra touches. Only stayed one night as we were visiting family. Highly recommended.
Nothing
9.0 / 10.0
Warm, inviting, comfortable. Excellent location and facilities.
Parking, but not a problem if you have sense and ask etc
8.0 / 10.0
Room was excellent - very large and stylish. Bathroom was huge and very modern
Had to track down reception staff.
10.0 / 10.0
I actually thought it was one of the nicest rooms I’d stayed in!
10.0 / 10.0
Absolutely everything!! It's 10/10
We can't wait to go back and stay!
Comfortable, warming as soon as you walk through the door. The food is bang on! The beds and rooms are A1. Brilliant , central location ,Just Love the place❤️
10.0 / 10.0
The property was very clean.
9.0 / 10.0
Lovely place to stay. Comfy, great food, clean, friendly staff
10.0 / 10.0
Beautiful character throughout. Lovely rooms and the dog loved her gifts. Really nice touch
Nothing. It was wonderful
9.0 / 10.0
Here for a wedding. Was great. Breakfast was incredible.
There isn’t on site parking but it’s not the end of the world!
9.0 / 10.0
Great staff and fantastic dinner
Smoke from bbq
8.0 / 10.0
Good central location. Great size room. Really dog friendly with fab arrival goodies for the dog in room.
We were in a room at the front of the hotel … a bit noisy with local town traffic etc.
Parking instructions not great. They need to make it clearer for customers.
Food ok nothing offensive but nothing to right home about!
9.0 / 10.0
We didn't have breakfast.
8.0 / 10.0
We didn’t have breakfast or dinner so can’t comment. Room well equipped and location in town was excellent.
The patio area was disappointing. An old rusty table with basic chairs plus you were overlooked by other rooms. It had a tired feel and was uninviting.
Plus the patio doors need a net curtain for privacy.
10.0 / 10.0
Excellent all round
Nothing
10.0 / 10.0
charming property of historic interest and beautifully upgraded to make a modern hotel. Lovely spaces to sit, eat, drink, chat were very appreciated, especially the indoor courtyard in the open air. Staff were ever ready to accommodate requests. Our rooms, both suites, were spacious and with super comfy beds, roomy bathing facilities including stand alone bath. We didn't eat breakfast but ate dinner in the hotel restaurant both nights as it was absolutely delicious. The sesame panko aubergine was noteworthy, so tasty I had it both times. Location was perfection, close to the market, the Abbey, the view from the Park walk, high street, the Gold Hill and museum.
Nothing really.
10.0 / 10.0
I was blown away by the Grosvenor Arms. The staff were all friendly and super-helpful. My room was huge, very nicely decorated (simple, elegant, modern), and the shower in the bathroom was really great: easy to operate, lots of room and really good pressure. I had lunch and dinner there and both meals were excellent ... and the delicious home-baked pizza was so big that they boxed it and I had the uneaten half for dinner when I got home!
No complaints at all
10.0 / 10.0
Everything.
The room we had was top floor, with the weather being very, very hot it had only a small window to let air in. There was a fan to use but it was very noisy, so didn't use it when asleep
7.0 / 10.0
Location, great shower
Nowhere to put own toiletries in bathroom, makeup bag etc had to go on the floor. A shelf would be perfect.
Pillows uncomfortable as sponge bulked up.
9.0 / 10.0
Well placed
Couldn’t find the parking
10.0 / 10.0
Lovely hotel with friendly staff and amazing food.
10.0 / 10.0
We stayed in the suite which was incredible. The bathroom was enormous. Staff were super helpful. Food was amazing.
Nothing
9.0 / 10.0
The dining room and food were both very good, and the room was good.
The staff were really helpful.
10.0 / 10.0
Staff were great, all very helpful and informative. Food was fantastic
Thanks
9.0 / 10.0
Room was excellent. Very comfortable.
Perhaps a small fridge in the room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Grosvenor Arms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Grosvenor Arms pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Grosvenor Arms?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, non-smoking, pets allowed, and heating.
