The Mitre, Hampton Court

Its uniqueness, location and quality

We had air con but my brother and his wife only had a fan and it was warm

The room was lovely and shower. The breakfast was lovely and having the views looking over the Thames .

They could of remembered to put a card in my Sister room ashe was celebrating her 70th birthday . As this didn't happen the manger let us all have a drink on the hotel which was very nice0

Location was excellent as we was going to Hampton Court Palace which was just over the road . Room was lovely and clean but we would have liked a biscuit in our room. Breakfast was plentiful with lots to choose from

our check in as it should have been 3pm and we could not get our room until 4,30

Lots to like about this hotel ie location, friendly and welcoming staff in all areas but especially in breakfast room, glass of wine on arrival, clean/comfortable bed and pillows, good breakfast and enjoyable evening meal in the restaurant.

What we didn't like was the parking situation which we gave up on and used the railway station car park over the bridge, £8.70 per 24hrs. Another issue for us was the bathroom (room 206) chipped paint along the shelf above the basin, chipped paint on toilet seat, water damage on bath panel due to badly fitting shower screen and the worst was the unsightly unhygienic carpet/floor covering on the bathroom floor which was stained and got soaked after every shower. Also had electric fan on constantly in room as no air conditioning.