Qubus Hotel Kraków

I like that the hotel is almost close to all the places we visited (by taxi). The breakfast was great and I enjoyed our dinner especially with the surprised complimentary appetizer and drinks. The pool and jacuzzi with a view from the 6th floor was really beautiful and relaxing. And the staffs was super welcoming and friendly.

The hotel has an excellent location by the riverside and is a short walk/tram ride to the town centre, yet in a peaceful location. On arrival we received a warm welcome and we found the hotel to be very clean and well apointed throughout. Our room had a large comfortable bed and the breakfast buffet in the dining room each morning was exceptional and very well presented. Overall we had a wonderful stay.

We liked the location of the hotel as it was easy to get to everywhere we needed. We had a premium double overlooking the river and we are glad we paid extra as the room had a great view. The bed was comfortable, bathroom spacious and modern. The air conditioning was efficient and made our stay great on hot days. The room was clean and of an adequate size for the price. The breakfast was fresh, well-presented, plentiful and often replenished. I used the pool before breakfast and on both days I had it for myself. The area was clean, the towel was provided and water was of good temperature. The hotel has a good bar and the barman was superb. Overall, the staff were excellent, efficient, professional and friendly. We had a very pleasant stay that had the potential to be great.

Even though our room was on the seventh floor, there was a lot of noise from the trams so soundproofing was not great. I would expect better toiletries provided for the premium room, such as hair conditioner and body lotion. The hairdryer was attached to a wall in the bathroom which is my pet hate and was very basic - either hot or cold, quite slow so if you have thick, long hair allow some time for drying. The website states the premium rooms have a fridge but it is a warm mini-bar with the temperature that does not keep the drink cool at all - this was my biggest disappointment, as I needed to keep my medication cool. I asked the reception to check this and was told it is not supposed to be cool. What is the point then? The breakfast was great but at a busy/peak time at 8.30 it was difficult to find a table and queues were long. It would have been useful to inform about the peak times or pre-book a time slot to avoid this. The changing rooms for the pool did not provide much privacy, the staff kept the doors open even when I was changing and I felt very exposed.

The staff were very friendly . The pool was amazing . The location wonderful