Hotel Çelik Palas Convention Center & Thermal SPA

The location and view were very good .. ..the staff were very kind and nice ..the facilities were extra great ..special thanks Cigdem,infront disk, she was super nice and super helpful .. would definitely come again to same hotel

Part of the hotel was still not renovated ..but even though it was in a very good conditions..no harm of using it ..it was almost same as the renovated one .. so I would not consider it a negative..same as the spa was under renovation so I believe it was my bad luck ..but next time for sure I would be able to use it So in general nothing there to talk about

Spa and thermal pool were excellent

Rooms were bit old and worn out

Honestly, I loved almost everything. If someone asked me, “How would you like a hotel to be?”, I would answer without hesitation: “Go to Çelik Palas and take it as an example.” From the historic and impressive building, the cleanliness and atmosphere, to the exceptional staff, everything creates a genuine feeling of hospitality. What impressed me the most, however, was the people. Their kindness, professionalism, willingness to help, and above all, their warm and human approach made me feel truly welcomed. It was one of those stays where you don't simply feel that you stayed at a hotel; you feel that you met people you will remember. For me, Çelik Palas is not simply a beautiful hotel. It is an example of what true hospitality should be. Gavriilidis Alexandros Founder & Owner – Golden Touch Thessaloniki Bronze World Champion in Sport Massage 2026 Greek National Massage Team

Honestly, I don't have anything significant to mention that made me dissatisfied. My overall experience was exceptional, and even if there are small details that could perhaps be improved, they are insignificant compared with the overall quality and the warm hospitality I received. I left Çelik Palas with beautiful memories and, most importantly, with the desire to return again.

I liked the thermal bath, and location.

The staff ar extremely rude, not nice at all. Very money hungry. Since when is each room only allowed 2 bottled per day at a 5 stars hotel? this is absurd and when I complained they made it 3 bottles and extra bottles for an extra fee??? Also how does a 5 stars hotel not have OAT or Almond milk options for breakfast only normal milk??