Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort

The staff, food, and location are perfect. There was a silent disco one night which was super fun. There are tons of pool chairs and we never reserved early or paid for a Bali bed. Having an option of quiet or party pool was great. If you want a quieter stay request room 3 away from the party pool. This is a lively resort with many big groups, and high energy. I love the proximity to downtown playa. There is a ton to do and this is great for groups who might want different things. I have stayed here 3 times. Admittedly things seemed a little rougher this time, but it was still awesome and I would stay again.

The beach js not great (rocky, not super pretty- even without sargassum). I don’t mind that but if you are a beach person this is probably not your resort. The mattresses and pillows have seen better days. The crowd can be a bit rough at times- one day people were using their own loud speakers at the pool and people were the drunkest I have ever seen at an all inclusive (in more than 20 stays at resorts). The staff did their best to manage it, but they have a no speaker policy, doesn’t seem enforced. Overall, not deal breakers, but it was a negative in our stay.

The service from the staff was fabulous; from the security at the front, to the front desk to the restaurant and the room maids. The food options at every restaurant on site was also superb too. We especially enjoyed the options at the Barefoot bar.

Nothing, everything was superb.

1 100% all inclusive ( meal and drink) I went to few all inclusive resorts in the past This hotel offers everything included and foods quality was very good. We ate almost all the restaurant except 2 Most is restaurants are NOT buffet which I love and 1 buffet restaurant was very good quality as well. I don’t drink at all however someone loved to drinks will be excellent deal 24/7 there is always something to eat and drink We really enjoyed this all inclusive service 2 swim up pool and jetted bath I love swim up room and jetted tub It is quieter side of the hotel feels more private 3 locations Hotel is center of Playa del Carmen. It’s easy to access to town and beach Also, close to ferry terminal to Cozumel 4 Spa facility ( extra fee) Has steam and dry sauna and jetted Pool 5 entertainment I enjoyed hotel entertainment for every nights Over all I will recommend this hotel

1 Hotel beach had so much seaweeds and did not removed it for when we checked inn Smell of old wet seaweeds was overwhelming and that was very distracting for 2 days until removed I understand this is seaweed season however not removing those for right away for 5 starts hotel is very disappointing 2 shower head was dirty Hotel staff were taking care of it when I addressed this issued 3 Bathroom sensors light is automatic only Can’t turn off until sensor is time up ( few minutes) It wakes me up every times my partner went to bathroom for middle of nights 4 Spa treatments We had body massage and facial Facial treatment techniques needs to be improved

staff, cleanliness, breakfast & lunch buffets

Mattress was very uncomfortable and broken down. In 2 of 3 restaurants, main course arrived before appetizers were finished.