Hotel Zum Goldenen Stern
Top rated by guests





8.3Excellent
(639 Ratings)
"Excellent location
Comfortable room and ensuite
No hotel restaurant"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
This hotel lies in the center of the spa town of Prüm. It offers free parking, an Italian cafe and a terrace directly facing the abbey and basilica.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Family friendly
Ironing facilities
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(639 Ratings)
"Excellent location
Comfortable room and ensuite
No hotel restaurant"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Very comfortable, good breakfast and very convenient location in the centre of town.
Not entirely happy that there is no one on duty overnight
8.0 / 10.0
We arrived late and left early so didn’t meet any staff. Communication was excellent, keys waiting in a key safe when we arrived and check out all sort by emails. Great view across the square from our room and lovely ice cream restaurant downstairs.
There was no fridge in the room. I’m sure the staff would have advised us had we asked. There was a communal beer fridge (honesty system) that we put some drinks in overnight so all good.
9.0 / 10.0
Modern well equipped rooms. Excellent bathroom. Key cards that don’t require reprogramming every few hours. Nice “honour system” fridge full of beer and bottled water in the hallway. Good breakfast.
No tea / coffee facilities in the room. Could use more power outlets - had to unplug TV to use my laptop.
8.0 / 10.0
Breakfast was oké.
The rest was oké.
Sleeping with the Windows open was very noisy.
10.0 / 10.0
Excellent location
Comfortable room and ensuite
No hotel bar
No hotel restaurant
6.0 / 10.0
Good location right in the centre. Bars and restaurants close by.
Double Room offered was v dark and unwelcoming (unlike the photos!). We upgraded to an apartment which was ok, but there was old wine left in
the fridge, a hole in the bed sheet, 2 lamps had blown bulbs, the ashtray on the balcony was full of drowned cigarette ends, the glasses in the
bathroom were dirty. All around the rear of the hotel are various large pots and trays full of cigarette ends floating in rainwater, presumably from staff, but
all fully visible when you access the rear of the hotel and it looks disgusting.
The included breakfast was OK, but what should have been hot food was barely warm, so when you place it on your cold plate it is cold food. The
small cartons of butter were a month out of date.
In response to the above, we were not charged for the room ‘upgrade’, but even with this gesture the hotel is overpriced.
All of this is a great shame as the place is nice, it just needs someone to take responsibility for ensuring better standards.
3.0 / 10.0
location
poor food choice / breakfast
9.0 / 10.0
solides Business-Hotel im Zentrum...Restaurants in der Nähe
8.0 / 10.0
A comfortable bed, an excellent breakfast and very helpful staff.
The continental quilt on the bed needed to be replaced - the central area lacked stuffing so was lacking warmth.
9.0 / 10.0
Central location on the main town square. Very easy to find the hotel, although car park was slightly tucked away around a corner..
Modern room, excellent walk in shower and high hygiene standards.
Good selection for continetal breakfast
Nothing to complain about.
9.0 / 10.0
Very good place and excellent location. Enjoyed my stay.
10.0 / 10.0
After a long days drive it was nice to arrive at Hotel Zum Golden Stern which has a central location in Prum. Friendly hotel, recently refurbished, the rooms and bathrooms were spotless clean. We had a good nights sleep and a good breakfast ready for the road again. Perfect hotel which even offers parking.
8.0 / 10.0
Great location , large room , large bathroom with a good shower. instant hot water and lots of pressure. Breakfast was good, and lots of choice.
lack of plug sockets in the room, had to charge my phone in the bathroom
8.0 / 10.0
Friendly Staff, Nice Breakfast
No Hotel restaurant but next and accross the street 2 good places to eat
7.0 / 10.0
very good and central location, also the room was exceptionally clean.
the breakfast wasn’t very enjoyable. far too many tables in a small room next to each other and lots of people. also the sauna wasn’t working while we were there.
9.0 / 10.0
Different choices for breakfast for example fresh fruit, pancakes, crepes, etc
4.0 / 10.0
Location of the hotel vert central
Unfortunately in my room was smelling really bad from canalization, quite disgusting.
Also for a Hotel situated so central I have expected to be more modern and better equipped.
7.0 / 10.0
Nice hotel in the hart of the city center, opposite the Prum cathedral, with plenty of parking around.
The hotel offers the functionality of offering a room, nothing else, so no lounge area or bar. Rooms are good, breakfast good although (depending upon occupancy) finding a table to eat can sometimes be a challenge.....
It is an old building, so built not too spacious. F.i. the lobby is very small, so when checking in or out, with people carrying (heavy) luggage, could be "crowdy".....
8.0 / 10.0
Great central location across the main square of the Abbey. Friendly staff, nice modern rooms and bathrooms. My double bed room had a nice view of the Abbey. On weekends there can be a bit of traffic noise, but the windows are well insulated and I slept great.
Breakfast is fine, complete but nothing special. On Sunday at 9 am the breakfast room was packed with people and many items were not refilled in time as the 2 staff couldn't keep up with the number of guests arriving for breakfast. I scraped the last sides of both yogurt containers, eggs were used up, had to request spoons, the Cappuccino machine was out of milk, and no one came to ask if we wanted coffee or tea. Based on reservation data, the hotel should be better prepared to ensure they have enough capacity to meet the demand. I would suggest staggering the guests at different times on busy weekend mornings.
9.0 / 10.0
The hotel has very nice recently refurbished rooms, with a perfect bed, a splendid bathroom and a super clean and shiny breakfast. In addition, coffee and tea were available 24/24 and guests can help themselves with beer and water from a refrigerator in a common room were guests can socialize.
The hotel has no restaurant of its own, but only one street-crossing is needed to find a very nice and friendly pricing restaurant 'Zur alten Abtei'. In the weekends, making a reservation is necessary.
I never before have answered 'nothing' at this question, but this time I really cannot imagine something. Maybe one thing: warm and crispy breadrolls, in stead of bread-rolls which are just fresh....
8.0 / 10.0
Fine everything clean and tidy, located at the square very nice
Had a very small room but upgraded to a better one
10.0 / 10.0
Friendly and helpful welcome
Room perfectly clean and great
Cosy breakfast
Very quiet location
Superb building and a lovely village
5.0 / 10.0
Getting key, etc. when arriving after hours. Breakfast was ok.
The mattresses are a disaster. If you do not have back problems before you arrive, you will have them when you leave. (Better sleep on the floor.)
Wifi connection was so weak as to be useless (in our room).
8.0 / 10.0
Excellent breakfast
Confusing find car park
7.0 / 10.0
Very friendly staff.
I except to see some1 always at the reception as guests might require anything at anytime.
10.0 / 10.0
Excellent location, excellent bathroom, room small but comfortable, super nice staff, sumptuous breakfast, and there is a great common living room
Our bed was overly soft
9.0 / 10.0
Great room the suite. Only 1 remark on the matras that was too soft for me.
8.0 / 10.0
Mooie kamer, bed zeer goed, sauna ok, hamam niet warm genoeg.goed ontbijt, koffiekoek ontbrak
Geen koffiekoeken
8.0 / 10.0
De ligging perfect.
Geen thee of koffie faciliteiten op de kamer.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Zum Goldenen Stern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Zum Goldenen Stern pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Zum Goldenen Stern?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and gym.
