Hotel Interlaken
Top rated by guests





8.9Excellent
(1,745 Ratings)
"Great location, comfortable, great restaurant"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in the heart of Interlaken, Hotel Interlaken is just a 5-minute walk from the Congress Center and the Eastern Train Station.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,745 Ratings)
"Great location, comfortable, great restaurant"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great location, comfortable, great restaurant
9.0 / 10.0
Very nice breakfast, great staff, very cosy room. The hotel has a super nice atmosphere and it is close to the train station.
The restaurant was closed despite advertising of the menu on the screens in the hall. It was misleading.
10.0 / 10.0
Charming hotel. Excellent value. Great location
10.0 / 10.0
Atmosphere friendliness of staff ambiance comfort. Spotless.
Breakfast good variety but some parts lacking a bit of quality.
Main meal same.
That's about it.
10.0 / 10.0
Everything, the location, the room, facilities and the staff are all perfect
None
8.0 / 10.0
Really great helpful front of house staff and also the evening wait staff were great really comfy hotel
10.0 / 10.0
The hotel is super cute, charming and cosy!
N/a
10.0 / 10.0
Location
4.0 / 10.0
Good location in Interlaken
Dirty teaspoons in the room. I called for a replacement, yet I’m told to come downstairs and get it myself. I paid good money for the room, the least you can do is bring it yourself considering it’s not my fault. Poor.
10.0 / 10.0
Everything was wonderful!
10.0 / 10.0
Exceptional service! Breakfast was very good, and rooms were spacious and clean. The parking right in front of the hotel was a plus.
-
10.0 / 10.0
Location, kind staff and cozy vibe
Late Check-Ins
10.0 / 10.0
The location was right in the middle of Interlaken (Ost side), walking distance to all the restaurants, shops and convenience stores. Easy walk from the train station.
Nothing really.
8.0 / 10.0
Conveniently located a short walk to the Railway station transit hub, and close to city centre. Our room was extra large with lovely views to the mountains behind the hotel. Basic, but comfortable furnishings.
Staff were very friendly and helpful.
Very quiet with excellent sleep quality. Room temperature flexible.
Coffee pod machine in the room and bar fridge.
Hotel provided a lobby room with a microwave and coffee machine.
Breakfast was a continental buffet with very basic cooked options. Automatic coffee machine.
Our room had a disability bathroom, with very limited bench space.
10.0 / 10.0
Everything except the staff, staff was rude.. not helpfull...
Staff, especially the bold guy in the restaurant and the ladies in the reception were rude, not helping.
10.0 / 10.0
Everything was super, rooms really nice and spacious. Breakfast was super
N/A
10.0 / 10.0
Staff were most warm and supportive in helping me with a personal matter.
10.0 / 10.0
Excellent Staff very attentive & courteous.
10.0 / 10.0
An extremely beautiful hotel. The breakfast is elegant, varied and delicious. The location is fantastic, close to Interlaken Ost station. The treatment and services are second to none. We thank the staff for their hospitality.
This review is not about the hotel or its services, but rather expresses my personal opinion. Some of the artwork was installed before we left the hotel. The number of paintings is relatively large, and I found the wall more beautiful before that.
10.0 / 10.0
Nice place, great breakfast, close to everything.
N/A
10.0 / 10.0
I liked it all — beautiful hotel with great service. The rooms were very comfortable as well. The staff was friendly and attentive. The restaurant and breakfast were very good.
Nothing. Liked it all.
10.0 / 10.0
It was beautiful. The staff is very kind and helpful. Very clean. Beautiful view from the room. Great breakfast
Nothing
8.0 / 10.0
Close by to the train station. Decent breakfast. Modern and clean rooms. Helpful staff.
Beds could be more comfortable and lights are too bright in the bathrooms. Front desk was quite a bit frustrated with Chinese tourist who did not speak English.
9.0 / 10.0
Lovely breakfast buffet. Friendly and helpful staff. Perfect location for walking around town.
Everything was great. There is a beautiful church right behind the hotel so if church bells bother you ask for a room in the front.
10.0 / 10.0
Beautiful room with a great view! Breakfast was great every morning. The room was clean and there was air conditioning, which was a big plus! Super friendly staff. Easy to walk to the city center but also close enough to the train station. Would stay again!
N/A
10.0 / 10.0
We loved our stay in Interlaken!! The hotel was in a perfect spot. Less than 5 minutes from the train station. Breakfast was wonderful! Room was very clean and comfortable. We had a really hard hike one day, came back and had room service. That dinner was the best dinner we had our whole trip! Highly recommend!
8.0 / 10.0
The property is a great location and comfortable.
The prices at the restaurant are a bit pricy for a mediocre fare. We ordered 2 glassed of wine which were exactly poured at about 1/2 of a normal pour but fully priced. Bacon in the breakfast was almost raw.
9.0 / 10.0
Location, cleanses and view.
The reception girl asked us to fill out all my information by myself through Ipad, which should be done from her side (normally in all hotels)
The AC is not that cold.
4.0 / 10.0
The location is good.
I stayed at this hotel for one night in Interlaken with my mother and my 14-year-old sister. I had pre-booked a medium room based on the size and our needs for a short stay. However, the check-in process was unnecessarily difficult.
I completely understand that the room type was described for two adults on the booking site. My frustration comes from the hotel's refusal to offer any practical solution. I explained that the room was more than sufficient for us, but the reception staff only insisted that I book a second, additional room for my sister. They could not give a clear reason when I asked if three people were not permitted.
Other hotels in the region (like in Grindelwald) handle this by charging a reasonable extra person fee, a solution I would have gladly accepted. Here, no alternatives were provided.
I reluctantly booked the extra room. It was on the 5th floor with a dated and gloomy atmosphere and was not directly accessible by elevator.
In the end, all three of us stayed in the original room without any issue. The entire situation felt like an inflexible upsell rather than a genuine policy concern. Based on this experience, I cannot recommend this hotel for small families.
10.0 / 10.0
Looked authentic
Everything was great
10.0 / 10.0
Amazing location. Nice and cozy room and amazing breakfast
Nothing that i can think of 😁
10.0 / 10.0
Breakfast was good, everything was clean and the positioning for us was great (walking distance of Interlaken Ost).
Wifi connection at the 4th floor was bad (it worked perfectly in the lounge at the ground floor).
6.0 / 10.0
Very close to train station , the room was nice with minibar ,hangers and air condion, free water was good
The air condition is outomaticlly turn off , i woke up everyday sweating my life on bed , allways need to check if its on or off , the breakfast was not the best boiled eggs was hard to pilloff and not ready , very limit choice of food , not taste good , very bad .
Also 1 elvator takes too much time to go up and down with so much poeple , the bed on the room was verybad i felt like im sucked into the bad not comfi at all, the toilet lid was small and I could feel the porcelain of the toilet ,
10.0 / 10.0
Excellent staff!!!!! Very polite and helpful. Breakfast was pretty decent too!
9.0 / 10.0
Amazing location walking to all great things, very close to Interlaken ost train station
8.0 / 10.0
Location was perfect 10 minute at most walk to station. , The view from the balcony was amazing. The breakfast was great. this place was charming.
The bathroom was too small. Sitting on the toilet my knees hit the wall infront of me. I could barely move in the shower.
10.0 / 10.0
Loved the room and the staff and the location. The staff were so pleasant and helpful. It is within a short walk of the train station. The staff readily responded to questions prior to arrival.
The restaurant food was pretty mediocre for dinner
10.0 / 10.0
Perfect location, walking distance to train station, ferry terminal and the village. Staff were incredibly friendly, polite and welcoming. The room was very nice and clean. We had all amenities we needed for comfortable stay. Love the water pressure in shower and comfortable bed. Wonderful breakfast buffet, lots and varieties of selection.
Nothing
6.0 / 10.0
Only location
Room run down
Fish smell all over the 3rd floor where we stayed. Definately not a 4 star hotel
9.0 / 10.0
Very clean and comfortable. The breakfast choices were very good. The location was perfect. The staff very helpful especially Alina.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Interlaken. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Interlaken pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Interlaken?
We found 20 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, non-smoking, and heating.
