CityClass Hotel Alter Markt
Top rated by guests





8.6Excellent
(3,267 Ratings)
"Great central location for the Christmas markets"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This hotel is on the Alter Markt marketplace in Cologne, 984 feet from Cologne Cathedral. The CityClass Hotel Alter Markt offers elegant interiors, modern bathrooms and free Wi-Fi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Electric Vehicle Charging Station
Ironing facilities
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(3,267 Ratings)
"Great central location for the Christmas markets"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great central location for the Christmas markets
Nothing
10.0 / 10.0
It was our anniversary we got welcome gifts, with rose leafs in a room. Eeerything was perfect
It was cold in a bathroom.
8.0 / 10.0
Location, very close, minutes away from Christmas markets. Staff very friendly. Very clean
Pillows were awful. 1 pillow which was folded over but still not comfortable and far too low. Affected the quality of my sleep
9.0 / 10.0
The location is super. Totally in the city. Friendly staffs . Hotel is very clean and smells so nice.
The room is a bit small but totally understandable for the fact that it's in the city itself.
I couldn't find any hospitality bathroom kits in the room ( no shower cap , no cosmetic cotton swabs)
8.0 / 10.0
De ligging is perfect en centraal in de stad.
Niets
8.0 / 10.0
The hotel is in a great location, ideally placed for visiting the Christmas markets. Our room was very compact but very clean.
A little more space for clothes would be good although I appreciate probably most guests only stay for a few nights.
9.0 / 10.0
Clean room and central location.
10.0 / 10.0
We absolutely loved our time here. It was our first stop on a family trip around Europe. When we arrived our son wasn’t well and we were too early to get into our room. Daniel at the front desk was so kind and helpful to us. He helped look after our son and did everything he could to get us into our room sooner. He was so friendly for our whole stay. The rest of the staff were great too. We loved our rooms, they were always very clean and the beds were comfortable , we loved the amazing location of this hotel and the very yummy breakfasts that we had every morning. We felt so comfortable safe and welcomed at this hotel we would not hesitate to go back next time we visit cologne.
Nothing
10.0 / 10.0
Daniel the receptionist was incredibly helpful! Full of great advice and very warm and welcoming!!
Cozy hotel and very central to everything
10.0 / 10.0
The location, the staff on reception and in the bar/ cafe were so friendly and attentive. The breakfast was excellent.
The only small thing was the coffee and creamer wasn’t replaced or shower gel when running low in the room.
8.0 / 10.0
Hard beds, quiet room and great location.
The shower leaked and the bathroom light switch and AC/Heating controls were behind the sliding bathroom door. It took us time to find these controls. It would be nice if there was a notice in the room.
9.0 / 10.0
Great location. Friendly staff. Comfy beds. Breakfast was good. Clean and well maintained.
Shower door didn’t quite seal properly - inconvenient but not a major issue
10.0 / 10.0
The hotel is perfectly located in Cologne's historic center. Nearby are the Dom, major museums, cultural attractions, and countless delicious Brauhaus restaurants. The hotel is very modern, with a 24-hour front desk. The room was very small, warm, and cozy, but it was useful for washing and sleeping; as a tourist, I was out all day. They offer free soap, a TV, and adjustable heating; the outside noise is bearable. The breakfast is generous, with a mix of savory and sweet options. The staff is very helpful and friendly. Highly recommended for a short stay in Cologne.
Some time the temperature top high in the night. In the weekend many people speaking loudly in the streets, but, in winter you can close the window.
3.0 / 10.0
Location is good!
The sheets and pillows smelled bad on the first day, and we had to ask for replacements. The room’s air conditioning is controlled by the hotel, and when we asked to lower the temperature, they told us to open the windows instead. When we woke up, our room was 26°C.
8.0 / 10.0
The breakfast was good with many options.
The room was compact.
10.0 / 10.0
Great location, close to the cathedral and other city sites. Walking distance to the train station if you are travelling by train.
10.0 / 10.0
Great location and the staff (Daniel) was very helpful and friendly - he wrote recommendation for places to eat for us. Room wwas clean and bed comfortable. Liked that you could open a window to get fresh air.
Room could be a little bigger but didn't impact our stay.
8.0 / 10.0
Excellent location. Friendly staff. Nice breakfast.
More wardrobe space. Only 5 hangers for 2 people
7.0 / 10.0
Location is good
AC don’t work well and there are mosquitoes at night.I didn’t sleep well for the whole 2 nights.
The breakfast selection is a little less to choose from.
The rates seems high considering those bad experiences
There are three city class hotels around the area,be careful to choose the right address
9.0 / 10.0
Excellent location
8.0 / 10.0
Very comfortable, very clean, gründlich and relaxed. Location is excellent.
The bedsheet was too small and slipped off the Mattressprotector making it necessary to readjust during the night. Remaking the bed so the Sheet didn’t slip meant the sheet was too Short. Only one pillow and very small bathtowels was a bit meagre but overall these were not a major issue. The Level of cleanliness and attention to Detail was much appreciated.
6.0 / 10.0
Location is great, okay sized room for two.
Parking with special prices via the hotel (Haumarkt) that was close to the hotel
Said that the facility had air-conditioning, our first room had one that they had not maintenance served and they seemed to know about it from the start. Requested a new room and that air condition worked better but we had no nice view anymore. Breakfast was okay but not a lot to choose from at all. We also had in the first room spots on the pillow case and a silverfish IN the bed but these where dealt with.
10.0 / 10.0
Welcoming place, a 10 minutes walk to everything in the city center (cathedral, museums...) with many cafés and restaurants nearby. The room was impeccably clean and the bed really confortable
The only thing that bothered us is that we couldn't completely understand how the air conditioning worked.
10.0 / 10.0
The location is very good
On the hottest day of the year the cleaner had opened windows that was behind a big curtain that didn’t get opened,but the air con wouldn’t work so it was extremely hot unbearable really,just think we should of been made aware it was open
9.0 / 10.0
Quiet rooms (a surprise, given the location), tasteful decor, friendly staff and an excellent breakfast. I’ll definitely stay here again.
Nothing to dislike.
10.0 / 10.0
location and clean
air con was not the best in room
8.0 / 10.0
location at Slte markt
very nice shower
could not park the car safely during the check in (10 minutes)
7.0 / 10.0
Location was good. Easy access to tram lines, easy walking to river and cathedral, right on a square with lots of restaurants.
Unable to regulate temperature in room. AC would not come on during the night and the only option for cover was a heavy duvet. Our room looked out on a street corner where a party was singing until after 3:30AM so having an open window was also a problem.
10.0 / 10.0
Location is amazing, perfect spot in the old town. Near plenty of bars etc
Everything was great.
8.0 / 10.0
Staff v helpful, good location
Small room, no facility for coffee making, poor soap/ shampoo
10.0 / 10.0
Perfect location, nice neighborhood vibe but room was quiet at night.
9.0 / 10.0
Location and facilities
9.0 / 10.0
Location
Nothing
10.0 / 10.0
Beautiful Decor, great room and staff is very accommodating!!
N/A
9.0 / 10.0
We were given a disabled room - massive bathroom and hotel room, with great facilities.
Pillows were a nightmare, and it would be good to have tea/coffee making faciilties in the room.
9.0 / 10.0
My partner and I stayed in the junior suite and I would definitely recommend for the view of the cathedral. The bed was very comfortable but let down by thin pillows and the room was clean. The hotel is in a great location for food and drinks throughout the day as well as the main attractions and staff were friendly and helpful.
Having read the other reviews it seems other rooms had a fridge and better coffee making facilities. Considering we were told by staff we had the best room in the hotel, you would think there would be milk included with our coffees! There is also only hand soap and no other toiletries provided, just little touches that would make the room better.
9.0 / 10.0
Breakfast was vey good.
Location excellent
No coffee facilities in the room
9.0 / 10.0
great location, breakfast was wonderful, room was very clean but honestly a bit too small. I had to pay attention how i move around in order to not stumble upon things.
Even though the square was quite at night, right under the hotel there is a an irish pub and a group of youngsters were hanging out in the midnight talking very loud, signing, living life basically. I had to open the room and remind them that there is a hotel room right above them (which they were not really aware)
8.0 / 10.0
Location of room overlooked Christmas market; it was clean and perfectly lovely.
Room was a bit on the small size and side tables difficult to access. But the room was fine. The food wasn't so good, at least what I had, but the service was top notch.
9.0 / 10.0
Prime location right at the center of the city. Nice-looking hotel with good facilities and clean rooms. Staff are very helpful.
Not a big deal for me cos I am a tiny human. But the room size is really small. Bathroom is nice tho, couldn’t complain.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at CityClass Hotel Alter Markt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is CityClass Hotel Alter Markt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at CityClass Hotel Alter Markt?
We found 16 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
