Hotel Lyskirchen Köln

Rooms were decent and the pool was a nice bonus. Also let us drop our bags before checkin which is helpful.

Shower door was not working, a bit odd that it is glass and open to the rest of the room. Checkin process was a bit convoluted as online did not work and then the kiosks were clunky as all registration information which was definitely collected when the booking was made had to be re-entered. For me, this was twice as I had to check in two rooms. Recommend that you simplify this.

Clean, convenient, good breakfast and loved having a pool in the hotel

Nothing

The location is great, the pool and fitness room was a big plus and the beds + bedding was very comfortable and 4* level

Unfriendly male concierge, (the female was however very nice), broken elevators that was not fixed since two days, only handsoap in the shower, no shampoo or conditioner, coffee cups were not refreshed, only after request, same as for the room cleaning. If paying a higher room rate these small things do not justify the price

The room was lovely. Some things they may wish to consider for improvement include. Coffee and tea supplies in room. No mirror on vanity table which made it difficult when getting ready

Some things they may wish to consider for improvement include. Coffee and tea supplies in the room. No mirror on the vanity table which made it difficult when getting ready. Breakfast was not good at all. We had received a notification from the Ferry company that we would need to leave early from Amsterdam. We went down for breakfast which was €25 which we were told would be €22 by reception. The scrambled eggs were lukewarm as were other items. I left some of mine as I didnt want salmonella. As we were short of time we decided to prepare a roll to eat on the route. There was an older member of staff in the breakfast room who started to shake her head at us and the younger member of staff stopped us as we were leaving the breakfast room. It was completely embarrassing and not needed. At €25 for breakfast, I would be expecting more than dodgy eggs and fresh fruit. We won't be back to this establishment due to this treatment.