Mercure Annecy Sud





7.9Good
(873 Ratings)
"Nice clean room and bathroom. Good Spa. Lovely breakfast in the morning. Multi-lingual staff were very helpful"
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Mercure Annecy Sud is located 3 minutes' drive from Annecy city center. It features an outdoor swimming pool and a terrace with views over the surrounding mountains.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(873 Ratings)
"Nice clean room and bathroom. Good Spa. Lovely breakfast in the morning. Multi-lingual staff were very helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
It was cosy
The staff wasn’t well experienced
7.0 / 10.0
Location good though a little difficult to find
Spa very nice
Comfortable bed & linens
Room had musty smell
Staff sometimes irritated
8.0 / 10.0
Quite hard to find but plenty of parking. Our room was large and comfortable. Bathroom was a strange setup but perfectly adequate. Breakfast was good with a good selection of food.
Nothing really, although it seemed to be understaffed. The lady on reception in the morning was also looking after the breakfast room! There was a leaking pipe in the hallway ceiling on the 2nd floor with a large box underneath to collect the drips. There was a kettle in our room but the tea/coffee was non existent and there were paper cups! Some of the food in the breakfast room looked tired 😫
1.0 / 10.0
The staff were very rude. The property was hard to find and when I said to the receptionist she replied ITS NOT MY FAULT. I was just commenting. Then the room I reserved had a coffee machine in the room it also showed a picture of the Nespresso machine. There was no machine in the room it also when I asked the receptionist about this she said only the premium rooms have a coffee machine. She pointed out that the description and photo was for a standard room. Again she was not interested. I’m my opinion guests are not welcome in this hotel
6.0 / 10.0
Breakfast was good, varied and fresh with lovely scrambled eggs and good coffee.
It’s a little tired and didn’t really reach the levels that a Mercure hotel should aspire to. Air con couldn’t really cope with the heat and meant sleep quality suffered.
7.0 / 10.0
Some rooms have jacuzzi. It is perfect during very hot summer.
The restaurant is closed on Saturday night.
Unbelievable for a 4*
9.0 / 10.0
Nice clean room and bathroom. Good Spa. Lovely breakfast in the morning. Multi-lingual staff were very helpful
Location is a little tricky to find! (Signage could have been clearer)
8.0 / 10.0
Big new rooms. Nice shower. Nice beds.
Pool closed
1.0 / 10.0
They refused to let me cancel or speak to a manager
I book many rooms at the mercures for large touring groups and was really dissatisfied with the service here
I was told there was bus parking for The Black Keys buses
When the drivers tried to park they couldn’t as it wasn’t suitable so I had to move them to another hotel
Mercure were rude and unhelpful and declined my application to cancel the four rooms
8.0 / 10.0
Air conditioning
Location was too far from Annecy
8.0 / 10.0
Breakfast was good.
Signage to the hotel from the main road. Complicated drive to the main tourist area.
8.0 / 10.0
Room and bath room size are very good, well furnished and most quiet. A good address if you don't want to stay in the charming city center, where parking is more challenging.
The access signage from the road could need an improvement.
7.0 / 10.0
Annecy è stupenda
Lo staff poco professionale
5.0 / 10.0
The staff was nice.
Very useful to have a parking with a lot of spots available.
The breakfast was good and open late until 11 am.
The property was ok but a little disappointing for a Mercure 4 stars. The hotel needs to be modernized i guess.
9.0 / 10.0
Location is a bit out of town but bus stop is close so it easy to get in and out.
Free parking which is a bonus. We ate at the restaurant and food was great. Restaurant and bar staff very nice
7.0 / 10.0
Quiet, comfortable, spacey room. Breakfast with good quality choices.
Walk in shower. Simple curtain will do a better job.
6.0 / 10.0
The staff was friendly and the cleaning
AC was locked and night you cant sleep because of the smoking smell that come from the window
6.0 / 10.0
very friendly and helpful staff and free parking on the property
the rooms are very old fashioned
9.0 / 10.0
We chose this hotel in order to park our car and explore the town on foot for a couple of days. For this purpose it was excellent. It was an easy 25min walk to the lakefront. A supermarket was close by if needed and there are numerous restaurants in town. Annecy is a beautiful town! Staff at the hotel were very pleasant, the room was a good size and it was quiet at night.
Our only concern were the dirty plates at breakfast. Each morning we would have to seach for a clean one from the pile and we werent alone in doing this.
8.0 / 10.0
Excellent breakfast.
Quiet rooms.Occasional door shut noises with neighbouring rooms
Good general facilities and very friendly staff
Road noise next to the swimming pool
6.0 / 10.0
The Staff were very pleasant, the hotels situation was good.
Slow to repair leaking toilet, a small point but for those of us that like a tea in the morning with our breakfast, to run out of normal English Tea Bags is not acceptable, especially considering the amount of tea drinkers this hotel must attract!
Double charged for drinks, although I queried it upon being asked to sign twice it still showed on my final bill!!
For a so called four star hotel I would expect a waiter service for the drinks and hot food at least, this did not happen.
Its the little things that matter.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Annecy Sud. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Annecy Sud. Enjoy the water!
Is Mercure Annecy Sud pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Annecy Sud?
We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
