The Balé Nusa Dua by LifestyleRetreats

We really loved this resort. It was a total haven in Bali, the private villa within the resort had a large pool , plus a sun lounge area on the lawn , fabulous outdoor shower ( we never used the indoor shower) and a magnificent bath with full glass surrounds. The restaurant & breakfast were just great , we mainly used it for breakfast . The two large resort pools were also wonderful and we used them quite a bit. Staff were a standout , helpful , friendly , above & beyond, not that we need much, just lovely people, from the front desk, drivers, restaurant & housekeeping who service the room twice daily with lovely touches. The car service to the local shopping/restaurant zone "Bali Collection" works seamlessly via a dedicated App with many other handy functions to enhance your stay. We also used the hotels arrangement with the Canna Beach Club , upscale beach club , beautiful water , pools , restaurant & bar. A short drive in The Balé shuttle. Just 5 minutes walk is Geger Beach , semi private, a beach done completely right , lounges , umbrellas for rent, massage , beautiful water , food & for us Melbourne coffee snobs a couple of young guys with a machine turning out fine brews in a vibey little hut just before the beach. I could have stayed at that beach for weeks. Hotel provides towels in a bag and tickets , but it's only 10000 Rp for 2 adults to walk in. We also went in early each morning on a 4 km walking loop.

Nothing to add here . For us it was all really good.

Magnificent ambitious

Pools a bit shaded

Each individual villa is beautifully appointed. Each villa was spacious with plenty of places to relax. The star was the pool. Perfect for a dip! The onsite Spa had many wonderful treatments. The staff was very thoughtful, friendly and accommodating! Beach access too! Close to many great restaurants and resorts. Loved the free shuttle around Nosa Dua.

The only slight downside was the proximity of some villas to the roadway. During my stay I could hear loud motorcycles etc driving by the busy street.

The property is well located, and access to Canna Beach Club is definitely a plus. The private pool is quite big, and we also enjoyed the outdoor bed, which was a nice touch.

Unfortunately, we didn’t have the perfect experience, despite the very high price we paid for 9 nights (almost €3,000). Since we came directly from another 5-star resort in Ubud, we could easily compare the difference in quality. First of all, the main door knob fell off the very first time we tried to lock the door (though it was repaired quickly). The sliding doors to the pool and garden were almost stuck; my wife couldn’t open them at all, and even I had to struggle. They attempted to fix one in the first days without success, and only after 6 nights was one door properly repaired. During rain, water entered the bathroom beneath the glass wall. The furniture feels outdated and gives off a strange odor (including inside the wardrobe). The main wooden room door was also broken, even the staff sometimes struggled to close it properly. The garden walls show clear water infiltration damage, with sections falling apart and stained black. Breakfast was generally good, but not always exactly what we ordered. On the positive side, the staff were always kind and helpful, and we know it wasn’t their fault. However, overall, we don’t believe the experience was worth the money, considering the standard expected from a 5-star property.