Hotel Acacia
Top rated by guests





8.6Excellent
(3,462 Ratings)
"Location to centre of the city. The staff were incredibly friendly and helpful and room was amazing."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Hotel Acacia combines leisure facilities, cozy public areas and a garden terrace, only 328 feet from the Market Square and the Belfry of Bruges.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(3,462 Ratings)
"Location to centre of the city. The staff were incredibly friendly and helpful and room was amazing."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Comfortable bed
The towels were ripped and not usable. We had to ask for new ones. Also a lack of plugs in the room. We had to constantly unplug lights, kettle, charger, etc. No designated bar person, we had to bother the reception each time.
10.0 / 10.0
Location to centre of the city. The staff were incredibly friendly and helpful and room was amazing.
N/A
10.0 / 10.0
Everything was great. One of the best hotels we have stayed in in our world travels over the years.
Nothing
8.0 / 10.0
Location and cleanliness
10.0 / 10.0
Location was perfect. Pillows were very soft!
10.0 / 10.0
Breakfast varied and good. Staff friendly and welcoming
Bar very quiet
10.0 / 10.0
My second time staying at this lovely hotel. Wonderful staff and a great location in the centre of the city.
9.0 / 10.0
Hôtel was small and excellent quality. Very boutique. We upgraded our room to a superior room. Well worth it in my opinion. Excellent location - 2 min walk to the centre. It was perfect.
There really wasn’t anything to be honest. If I was to be picky - just Better tea and coffee facilities in the room - didn’t replenish daily so lacked milk. But that was easily sorted with a quick trip to reception.
10.0 / 10.0
Its location was amazing. Spotlessly clean and such lovely kind helpful staff
Our bedroom window was on the street but in fairness street wasn’t busy just occasionally people stopping to chat
8.0 / 10.0
Brilliant location, close to parking (if you have a car) and all the main attractions of Bruges
Who wouldn't love a gym on site, but its a medieval walled city after all so space is a premium!
4.0 / 10.0
Location
It was dated, damp, and the staff were rude (apart from the man in breakfast)
10.0 / 10.0
Excellent location beautiful hotel. Lovely and clean and staff were polite and helpful. Would stay again
Nothing
9.0 / 10.0
Proximity to the centre of Bruges, and also only 15 mins walk to train station. The breakfast was very good, and staff were very friendly
There was a strange smell at the back of the hotel near the elevator but it was only there
10.0 / 10.0
Lovely hotel and the staff are exceptional
Need drawers in room and more hangers
9.0 / 10.0
Brilliant location well furnished
No sink in toilet had to walk to the bathroom to wash hands
10.0 / 10.0
The property was in a brilliant location, spotlessly clean and very calm and quiet! A short walk from the station and right near the market square! The inclusion of rituals toiletries and some perfectly made Kir Royales only added to the trip!
Nothing
8.0 / 10.0
Nice modern hotel with easy check in and luggage store for drop off earlier. Room was big and comfortable with balcony and large shower.
Room was a bit bright at night and some noise of slamming doors and corridor however it was comfy.
9.0 / 10.0
Great location and very nice hotel.
9.0 / 10.0
Location
Rooms not quite as sound proof as we would like
8.0 / 10.0
Well located close to the centre, restaurants and shops. Boutique feel to hotel. Family room was ideal for our needs. Rooms were clean, tidy and very quiet.
10.0 / 10.0
Great location and spacious room.
Traffic /Noise at 6am onwards outside our room window. Room 007 ground floor.
7.0 / 10.0
Amazing location, very beautiful area, close to everything. Very comfy bed, Rituals hand cream and soap was a great addition to the bathroom. Staff was very friendly
Room no 5 looked at the street behind the hotel, downstairs room with no windows, only a huge door, which the staff couldn't find the key. We stayed in the hotel for 3 nights and couldn't get any fresh air in the room. AC was working fine, but the room got vey stuffy at night and uncomfortable to sleep
10.0 / 10.0
Clean, good beds for comfort, immaculate bathrooms. Also very friendly and approachable staff. Customer service with a smile costs nothing and they delivered.
For the price of the room I thought breakfast should have been included for free.
9.0 / 10.0
Great location, only 3 minutes walking to the Market Square. Breakfast options were very good, rooms were super comfortable and clean.
I liked everything.
10.0 / 10.0
Great location, lovely clean room, breakfast was amazing.
Nothing, would definitely stay again.
4.0 / 10.0
Location is great.
This is not a four stars hotel so the price for value is very poor. The room, facilities and infrastructure all felt outdated - toilet was cracked, bathroom fan didn’t seem to be working and there was an unpleasant smell from the bathroom. Both receptionists were also unfriendly and unwelcoming.
9.0 / 10.0
central location, clean and tidy room. Had a kettle which is a bonus.
a bit difficult driving into the town on the narrow one way streets.
7.0 / 10.0
Good size of the room, good bed and breakfast
Could have been cleaner and some futures were old and broken. Price to high for what you get
7.0 / 10.0
Location and parking options
Not clean at all.. bathroom mold.. an alarm system went off every time you open the door.. air conditioning didn’t work well.
7.0 / 10.0
The hotel is very well located, the rooms spacious and well air-conditioned
The staff misled me before arrival and there was no apology about it after checking in. Just a shrug and a deal with it attitude. The amenities do not fit a 4*, there is nothing beyond shower gel, shampoo, hand wash and hand body pumps. There is no complimentary filtered water or bottled water. Small water bottles are in the fridge at a €3 charge.
8.0 / 10.0
The Location was perfect for exploring Bruges.
Nothing
8.0 / 10.0
Location
Bathroom needed cleaning better
10.0 / 10.0
Location was exceptional, room was very nice, breakfast was quite good.
The air conditioning in the room never really got to the set temperature.
10.0 / 10.0
Great location 5 minute walk to Markt area and many cafes and shops. Clean comfortable room with balcony. Nice small bar for after dinner drinks. Nice outside area to sit.
7.0 / 10.0
Fantastic location: Just one block away from the main square and all central attractions—ideal for exploring Brugge on foot.
Comfortable rooms: Nicely designed with thoughtful layouts, including a separate toilet and shower which added convenience.
Excellent breakfast: One of the best I had during my 20-day, 18-hotel trip. A wide variety of quality options that truly stood out.
Parking confusion: Very limited parking available, and I was not informed in advance that it required a separate reservation.
Driving restrictions: Although the hotel is outside a restricted zone, guests still need to register their vehicle to avoid a fine—something the hotel failed to inform me of, which could have resulted in a ticket. Fingers crossed registering on the day will do the trick.
Customer service issues: The front desk staff displayed a poor attitude during check-in, which was disappointing. While it was eventually resolved after I raised the issue, it left a negative impression.
6.0 / 10.0
It is very central. The staff are friendly and attentive.
There was no option of fried eggs or an omelette at breakfast. The scrambled eggs were unpleasant and far too runny. There was no waffle machine (NH Hotel has one as do some other hotels in Bruges).
The twin room is unfortunately just a double bed pulled apart whereas some hotels in Bruges actually provide you with two queen beds. Also why have a toilet in a separate room without a sink in it. It is just unhygienic when it comes to touching door handles.
It is also quite noisy outside as there is a lot of foot traffic late at night and the seagulls are also loud beyond belief as soon as the sun comes up.
10.0 / 10.0
Breakfast was excellent and the staff were great.
8.0 / 10.0
The location and parking was excellent
The breakfast is overpriced…better options and value in the cafe’s nearby.
9.0 / 10.0
Central, clean, great balcony for evening drinks in the sun
Strange layout in some of the rooms
8.0 / 10.0
Great location and a stones throw from a good selection of restaurants. Very clean and comfortable room with good aircon. I would stay here again.
I had a problem with the safe (my fault) and it was not 'repaired' during my stay - having reported it to reception, as it said on the instructions, the person I spoke to said he had no idea and I should speak to housekeeping. They were helpful, but nobody came.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Acacia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Acacia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Acacia?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
