"Staff were very helpful, room was well appointed, free onsite parking, and importantly, a safe and secure room to keep bikes. Breakfast was excellent. Overall an excellent stay."
"Staff were very helpful, room was well appointed, free onsite parking, and importantly, a safe and secure room to keep bikes. Breakfast was excellent. Overall an excellent stay."
In the heart Bormio, Rezia Hotel is 1640 feet from the Bormio 2000 ski elevators. It offers mountain-style rooms and free lobby Wi-Fi.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Sauna
Accessible by lift
Housekeeping available
Cleaning products
Ratings and reviews
8.6 / 10.0
Excellent(766 Ratings)
100% verified reviews
1.0 / 10.0
Very bad
Many bedbugs in room 509, so both of us got a heavy allergic reaction and after consulting several doctors we had to cancel our vacation. No refund and bad cooperation from staff. We cannot accept this!
8.0 / 10.0
Comfortable stay in a wonderful town.
Good breakfast, convenient parking, good wifi and altogether a very pleasant stay.
Nothing to complain about.
10.0 / 10.0
Great hotel with secure bike storage, helpful staff and excellent breakfast.
Staff were very helpful, room was well appointed, free onsite parking, and importantly, a safe and secure room to keep bikes. Breakfast was excellent. Overall an excellent stay.
Nothing!
9.0 / 10.0
nice and cosy family room ideal for cyclist with family
stayed here to partake in La Stelvio Road Bike Racing, expected for the hotel and others to surge in pricing and occupancy. hence parking was almost full and has to park across the street due to limited parking space in the hotel compound, albeit the parking further away was under the hotel jurisdiction. the family room at level 5 was huge with 2 adjoining room and the toilet has auto louvres to allow for cold air and ventilation to come in naturally.
staff not so friendly, and we were made to pay for extras person who is a child sharing beds with us. food was for bfast spread was limited in choices and dinner ala carte menus did not have many variety options, and no kids meal. plus it being costly compare to restaurants outside.
8.0 / 10.0
Bormio was a surprise and the hotel was in a central loh location you need a car to access some of the excellent hiking
Location, breakfast included (which was very good)
Car parking on site
Large bathroom
Balcony with 180 views of the mountains
Room was quite small
9.0 / 10.0
Great local for a fair price.
Great dinner recommendations. Friendly front desk people.
N/a
10.0 / 10.0
Lovely hotel in the centre of Bormio
This is the second time I've stayed in this hotel. The check in staff are amazing, so genuinely friendly.
Our room was fairly basic and did not have air conditioning, which made for a fairly uncomfortable night as the temperature that day had been 30 degrees. Apparently there is no air conditioning throughout the hotel, something I feel they should review.
Lovely dining area if you choose to eat in the hotel, we didn't as there are some fabulous bars/restaurants in Bormio. The drinks are quite expensive, €15 for a gin & tonic!
Extensive selection of food for breakfast, we were spoilt for choice. The waiters were not particularly attentive and didn't offer 'service with a smile'!
Ideal location if you are going skiing, or heading to the Stelvio Pass.
Popular with cyclists, but a dress code should be in place, acres of lycra over breakfast is not palatable! 🤢
The lack of air conditioning and the surly waiter at breakfast.
10.0 / 10.0
Hotel was great NO THANKS TO BOOKING.COM WHO NEVER SENT CONFIRMATION TO HOTEL. However hotel sorted us out
Clean and staff were fantastic
Nothing
7.0 / 10.0
Good
Close to the city centre
Couldn’t cancle without a cancelation fee
9.0 / 10.0
Overall a great stay and would use them again.
Great hotel and very professional / friendly staff.
TV didn’t have any signal and Wifi was hit and miss for internet connection in the room.
6.0 / 10.0
Would not return
On main road
Staff was slow. WiFi. No existent. Restaurant food no equal to cost. Breakfast was very basic. Tried to charge me for a meal when I never had it
9.0 / 10.0
Superb
great location in the centre, bike room, available parking
8.0 / 10.0
Very good
Good contact with staff and full support
8.0 / 10.0
Very good
the position, the breakfast and the staff
the cost for the kind of room
8.0 / 10.0
Excellent location, clean and friendly hotel with good food and helpful staff
Breakfast excellent the 3 bed room was amazing on our last night as daughter joined us to travel home and wish we had chosen instead of double as was really lovely. All staff really friendly and Manager was really helpful and lovely.
9.0 / 10.0
Slick, comfortable, friendly, professional.
Ultra clean, friendly, professional staff, fresh wholesome breakfast.
Unable to use spa (they said it was full)
2.0 / 10.0
Tiny room window, no light, and amenities not working despite 650EUR for 2 nights
The hotel was in a very good location. It is in the center of town, near the main restaurants and shops. The decoration is nice, and adequate for a 4-star hotel.
5th January update - to be taken into consideration after seeing the hotel's response to my review:
Thank you for your thoughtful and detailed response to my negative review. In response, might I propose the following comments.
1. Once again, you continue to mislead about the images of the room and their reflectiveness. In fact, I based my comments on the photos of your most basic "Standard Room", so there is indeed no misunderstanding from my end, and I am not basing my expectations on better rooms, which I have no doubt you would charge a lovely and large premium for.
2. Regarding the parking, thank you for informing me. Your point on free parking being upon request is noted.
3. As for the wifi, I will kindly reconfirm that during the entirety of our trip, we used cell data, since neither in the room nor in the restaurant did your wifi work.
4. While my review is indeed negative, so is your approach towards taking on customers' opinions. I am happy to acknowledge my own errors, as I mentioned regarding the price I paid. I also acknowledge your location and the decoration. What I will not do, is write any positive opinions I do not have, based on you telling me to do so, such as for your restaurant (the waiters - I stress, the waiters - whom are lovely, may I add). I do not blame the hotel for me paying an additional price, since this is mentioned in your booking confirmation. What I DO complain about, is a service which is not at all representative of a 300+ euro per night stay. If you don't like my opinion, that is fine - but I trust that my review may be useful to others planning a stay at your hotel.
Kind regards and happy holidays,
G
Unfortunately, there are a lot of things that went wrong this trip. It started from a mistake from my end - I booked a room for 1 person on booking instead of 2, so upon arriving at the hotel I was told to pay an additional 150 euros for 2 nights, bringing the total room price up to 630 euros.
Having paid 300 euros + per night, we expect a level of quality which we did not receive:
- The room pictures are completely misleading. Our room was on the top floor and had a small window near the ceiling, like a skylight. Therefore, there is zero view, and very little light.
- Upon mentioning this, the hotel staff disappointingly made little effort to change us to another room or to find a solution.
- The hotel mentions free parking for its guests. On our second day, the parking was full, and we were told that we had to find somewhere else to park by our own accord. The alternative was a 10-minute walk away, which we had to pay for ourselves, and transport our heavy luggage (e.g. skis) to-and-from. We were not offered space in the hotel's paid parking - again, far below the standard of a 4-star hotel charging a minimum of 300+ EUR per night.
- The Wifi did not work, neither in our room or in the hotel facilities such as the restaurant where breakfast was served.
- The elevator located directly outside our room on the 4th floor made a constant loud ticking noise during our stay, which was heard throughout the night while we tried to sleep.
Basic elements of this hotel do not work properly, which if addressed properly, could be understandable from a customer's point-of-view. However, the management staff at this hotel made little effort to fix any of our issues, and our frustration was met with a simple "oh well". When planning my next trip to Bormio, I will be sure not to stay at this hotel.
10.0 / 10.0
Exceptional
very clean, super modern, excellent dinner and breakfast, very friendly. can highly recommend
3.0 / 10.0
Poor
no air conditioning
8.0 / 10.0
Stay was ok but not great value
Very helpful staff
Central Bormio location
Good breakfast
Room was small & quite dark
Very uncomfortable pillows
Noisy location (facing the busiest road in Bormio)
Room comes without the basic facilities you would expect from a 4-star hotel (no kettle, no coffee, no water in the room)
Overall poor value for a 250eur/night stay
10.0 / 10.0
Exceptional
Lovely hotel - great building with beautiful furnishings Lovely staff. Good location
No air-conditioning - minor consideration
9.0 / 10.0
we’ll come back one day
fresh clean and well looked after
we had to leave
10.0 / 10.0
Exceptional
Great location and facilities. Fantastic staff, they know how to make a guest feel at home
9.0 / 10.0
loved the breakfast and friendly staff!!
the staff was so friendly, attentive and helpful!
the room I later had - 514 was very hot - 28 degrees. the staff gave me a Dan, but I think the building needs to be cooler. my other room was 25 degrees - still too hot.
8.0 / 10.0
Good and comfortable stay
location and Staff
the standard room is way too small .
5.0 / 10.0
Passable
Great Location . very clean and good breakfast
as returning Guess , we found the experiance not as pleasurable as before. the courtesy skibus not longer avaibale. the rooms are not well insulated, so you can hear everything so it is difficult to rest well and the room was not well heated
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Rezia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Rezia pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Rezia?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and gym.
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