Hotel Sant'Angelo Palace

The rooms were clean.

Location of the hotel and it was difficult finding the entrance to the hotel.

The biggest selling point of Sant'Angelo Suites is undoubtedly its location. It is situated right next to the Garibaldi train station, making it incredibly convenient for getting around Napoli or catching transit. Additionally, the customer service was good. The staff made the experience smoother, which helped balance out some of the property's shortcomings. As for the price, it was fair—I guess it matches the quality of the stay, so you get what you pay for.

The size of the room was okay. It wasn't overly spacious, but it was perfectly adequate for two people to move around comfortably for a short stay. Quality Leaves Much to be Desired While the hotel is advertised as a 4-star property, it definitely is not a 4-star hotel. The overall quality and maintenance leave a lot to be desired, particularly when it comes to cleanliness. There were noticeable stains on the provided towels as well as on the bed sheets. The fixtures look heavily worn out. The sink faucet had prominent limescale buildup, grime, and rust spots.

Very nice modern and clean rooms. Conveniently located right next to Naples train station. Luigi, the front office manager was wonderful. Extremely helpful, fun, pleasant and a great sense of humor. He immediately took care of an issue I raised and furthermore apolized with a bottle of wine. Amazing service and hospitality.

The area around the train station is somewhat sketchy, however there is a large police and military presence, so I never felt unsafe or concerned.

It was clean & tidy

The are was not very safe and the location signage was difficult to see overall the accommodation was clean