🌞Make waves with a Beach Getaway! Come enjoy the breeze!

Loved the location a lot with it being right on the beach and the awesome gulf view from the balcony. The rooms were roomy and our family of four had plenty of room. The only criticism I have is the room wasn’t perfectly clean upon arrival, there was a few hairs in the master bedroom sink and the twin room sink. There was also a used hypodermic (it looked like an insulin type injection) in the master bedrooms dresser drawer. The unit could use some updates to the fixtures i.e. the shower heads are pretty old and worn, and the toilets are all the short and round bowls which aren’t comfortable for men to use. I know on a beach with the high humidity it can be hard to maintain but the caulking around the tubs and showers is cracked out pretty bad in areas. All in all though, it was a good stay and we enjoyed it. I would stay here again.

Unit was clean, good size pool and short walk to beach

The place was really clean and right on the beach. Great place for a family to stay. Kitchen fully equipped with dishes and everything you need. The front bedroom was bright all night long from the outside lights and needs blackout curtains. Also, until we arrived, we didn't know there is a fee for a parking pass.

The beach was amazing, and the staff at Ocean House couldn’t have been nicer. Poole and Associates, on the other hand, could use some customer service training. I got charged for a parking pass with my rental, but when I pulled into the resort, I was charged again. Nothing was mentioned about reimbursement, so I assume I wouldn’t/won’t be reimbursed, if I didn’t ask about it. I was hesitant, but hopeful, with this condo. After reading reviews that were written on unit 1701 at Ocean House, after booking/ paying my rental in full, it didn’t sound promising, but I hoped for the best. I spoke to someone who gave me a lame excuse about the room being less than, because if Covid. Shouldn’t it be even more than, because of Covid?!?! I took bleach, lots of lysol and bathroom cleaner. Just what you want to be doing on your vacation…cleaning. Let’s just say, I used those cleaning supplies, and then some. Cleanliness was not the only issue. The only place for the dryer is in the trash. I spent hours upon hours trying to get clothes dry. A typical load of laundry took about 5 hours. I called the Poole and associate office. They sent someone several hours later, he cleaned mounds of lint out of the back of the dryer, but it didn’t do anything for the dry time of a load of laundry. The inconvenience of returning the keys to the Poole and Associates office, instead of leaving them in the room. Traffic was terrible on the only road to get to their office, but it was required return the key there, and fight the traffic anyway. Such an inconvenience. We decided to leave on Friday, because bad weather was expected. Before we left Poole and associates called me and told me someone was coming by the resort, to bring in the patio furniture. They asked if I would do it instead. I did, but asked if we could just give the keys to the employee that was coming to the resort. Poole and Associates told me that the employee could bring in patio furniture, but couldn’t bring our keys back to the office. Here’s a solution, get with the times, and get a key pad on your doors.