Natura Hotel Bodenmais - inkl Soft- und Heißgetränkeflat

Die Lage, Ruhe und die Möglichkeiten der Beschäftigungen in der Umgebung

Alles ist sehr geflegt. Die Zimmer ansprechend. das Bad sauber.

Great location with beautiful views and hiking trails nearby. Room was a good size, clean, modern and had very comfortable mattress. We appreciated the choice of two pillows (soft and firm). Hot and cold drinks were available free of charge, which was a nice surprise, especially as there was no kettle or drinks provided in the room. Breakfast offered a reasonable selection and evening meals were enjoyable. Had quirky design and decorative features that added character and creates a nice warm and welcoming modern atmosphere which we really liked.

Reception was unmanned when we arrived and had to wait, as it appeared we were not expected. Friendly member of the kitchen staff helped and explained our booking was not received at the hotel, despite us having confirmation from Booking.com. Luckily, there was a room available and were able to check in. Bathroom fan was very loud whenever the light was switched on. Also quite a lot of noise early in the morning from other guests, walking or running around in the halls and rooms, mainly young children from around 6am onwards. Evening meals involved a long wait. Kitchen and waiting staff did not usually greet guests at breakfast or dinner, many seemed overworked or unhappy. Felt as though there were not enough staff and duties were overlapping. Rooms are only cleaned on request. Pool is much smaller than appears in the photos and became crowded at times. Not enough sun loungers for the number of guests, I counted only seven outside and were continuously occupied. Quiet area was not peaceful due to the door to the viranda being left open and children running in and out, or guests coming and going. We gave up with Netflix!

Rühreistation, Balkon und Ausblick, Relax Liegen im Spa, Öffnungszeiten Spa und Frühstück,

Keine Handtücher im Spa Bereich, keine Snacks, niemand der mal durchgeschaut hat im laufe des Tages für Qualitätskontrolle im Spa Bereich, keine Badartikel im Probiergröße im Bad, kein Shampoo bei den duschen im Spa, Variation beim Frühstück nicht gegeben, Auswahl sehr überschaubar, kaum Optionen für vegane oder vegetarische Produkte.