Jasmine Hotel & Apartments

Fantastic hotel Spiros and family can't do enough to help you .Food Superb and whole place is immaculate .Short walk to town great location

Everything

Nothing

Personal amabil Curatenie zilnica

The apartment itself was excellent: clean, well-organized, comfortable, with great air conditioning and very good facilities. Everything we were promised was provided on time, and in terms of the apartment itself, we really had no complaints.

Unfortunately, the management seriously affected our experience. The restaurant was closed during certain hours when we wanted to eat food we had brought from outside, but we were not allowed to sit at the restaurant tables even though it was closed, and had to eat in our room. We were also not allowed to bring our own drinks to the pool and could only purchase drinks from the hotel bar. Given the property’s remote location, this felt very restrictive and as if guests were being forced to purchase everything from the hotel. There was also an unreasonable breakfast policy: guests from the same room were not allowed to eat at different times, even when some wanted to eat earlier and others later. Most importantly, when we raised these concerns, the receptionist shouted at us aggressively in front of other guests and even threatened to throw us out. This was completely unacceptable and unprofessional. A beautiful property with a great apartment and facilities, but the restrictive rules and poor treatment by the staff unfortunately overshadowed the positives.