The Queen Catherine Hotel

We booked a twin room and ended up with a room that was more like a flat with a double room, kitchen area, a separate twin room and bathroom with shower cubicle. The beds were comfy and it was lovely and warm. The staff were very accommodating throughout, couldn’t have done more to make it a good stay. The lady came in early to make sure we could have a warm breakfast before setting off on a long walk. The breakfast was lovely and she even did an extra sausage for the dog.

The shower head could do with replacing, the shower was also boiling and we couldn’t turn it down. There was a fridge but it wasn’t switched on and the kitchen space in the room looked like it was mid renovation. Little things that actually didn’t bother us that much but could do with some thought.

Staff very accommodating and helpful... Breakfast great

We weren't informed before we arrived that queen catherine was closed for refurb... Just a sign outside saying go to three tuns over the road... When we checked in it was a flat behind the pub... Which looked clean and ok... they gave us a front door key to the pub for us to use of we went out as they would be closing around 6pm... And they said the chef onl y lives next door so any problems to give her a ring... They were very accommodating... When we went up to the room we needed showers etc as we were there for a funeral the following day...Couldn't get shower to work and there was no hot water.. luckily there was a kettle so we boiled that a few times and had washesin the sink which wasn't ideal.. Obviously I couldn't wash my hair or anything though... The bed in the main areas was very small... More like a small double rather than a normal double... There was two singles in another area but we had booked a double room so expected the bed to be of a normal size...so the price didn't reflect the accomodation...the staff were very good and when we told them about the shower and no hot water they were apologetic.

To be clear this review is not The Queen Catherine Hotel. The hotel was closed for refurbishment and had been relocated to The Three Tuns round the corner. The room consisted of a bedroom, bathroom and a separate toilet room. First impressions were good. Usual hotel facilities were provided. Good walk-in shower. Staff pleasant and friendly. Food was nice.

Arrived after dark, The Queen Catherine was closed up. Notice at the front said the *restaurant* was relocated to The Three Tuns. Spent a few minutes hunting for the *hotel* entrance and ringing the doorbell before trying the Three Tuns. Again, room was heated by portable heater even though radiators worked when thermostat valve was turned up (I needed to dry walking gear). Bathroom towel rail never came on, so bathroom was cold and towel didn't dry overnight. Radiator in toilet also didn't come on, so toilet was cold. Mattress was sloping. Bar unexpectedly closed at 8pm, before I had finished my drink – a bit more warning would have been good. Ordered breakfast for 8am. Came down at allocated hour to find the pub dark. At 8:30am called the hotel number. Appeared that the message hadn't got through about the breakfast. No decaf coffee in room. Got the feeling it was a temporary situation while The Queen Catherine is refurbished, so was a little more forgiving than I would otherwise been. But for £90 – the most expensive of the week – it wasn't value for money at all.

Excellent breakfast and superb evening meal

Wifi connectivity was poor

It's in a lovely place, and the parking was convenient. The breakfast was excellent and staff were friendly. Smart looking bathroom and plenty of tea and biscuits.

We were in a room in a different building from the pub, so had to go across the road to get breakfast, as well as to seek help with the WiFi, the TV and the door key. The bed was really creaky, so we kept waking up (and the foot board was not great for my tall husband).

Damp, thin walls, grubby

My daughters stayed in the main pub and had to endure the sound of people next door having noisy sex in the evening and morning. Our accommodation was in a neighbouring building and smelt damp - no extractor fan in the bathroom. Breakfast was mediocre.

Comfortable room and friendly staff. Well placed for the Coast to Coast walk

Nice central location in the village- very quiet - got a good room in the annex ( 3 tons) with a good shower/bathroom. The breakfast was delicious and the staff friendly

The breakfast room in the hotel ( main hotel) was a little smoky ( presumably from the night before)