Zamarin Hotel & Spa

Cute

The staff could learn a thing or two about manners

Comfortable bed and pillows. Very friendly reception

The room was close to an outdoor seating area that could be noisy and was very small for the price we paid.

Location

Value to money

The spa treatment was great, it's convenient, there's a bar right next to the spa and you can have as much wine, beer, etc. as you wish, alongside, coffee, tea (great variety of premium teas), soft drinks in adorable mini cans from an Arab village nearby (Mirinda, 7Up, Pepsi). The wines are great quality, Tishbi vineyard, really delicious, and again, you can have as much as you want, just no taking bottles into your room (you can take the wine glasses, though).

Where to start? Our room opened right onto the open air, so that means rain right up to our doorstep. Try walking in spa slippers in the rain, not a great experience. The room wasn't very clean, we had ants right under the bed. The shower had a curtain with rust stains on it. It was very hot in the room (the Israeli winter isn't very cold), but you couldn't turn the AC on cold, so the only alternative is to open a window (which again, leads directly into the internal courtyard where people walk by). The room's mini-fridge ran hot...after some fiddling with it, it was ok again, but when you stay for just a day, a warm mini-fridge for half the time isn't amazing. The room had an internal storage door, leading to some equipment for the place, the door of this small warehouse was half ajar and couldn't be closed. The place is right next door to a meat restaurant, so some smell (especially as our room was right next to it. The spa bathrobe I initially had was torn with holes in it, and only 1 loop for the belt. There was no other bathrobe. So, each thing wouldn't be a big deal, but all together, many small things felt like lack of care.