Komfy Kozy

Coffee maker did not work. One of the remote controls was missing.

Property had gorgeous views of the mountains! We did see a couple of bears on our first night. We were still close enough to the attractions, which was great for our younger kids! Would stay again!

Its just a komfy and kozy place to stay

Overall lodging was very nice. Great floor plan and very roomy for a family of 6. The location was very nice.

The thermostat on the air conditioner quit the morning of 20 June. It was extremely warm that week. A call was made before noon that day to management (inside temperature with all windows open was already over 80 degrees), and was told a work order had been put in. A member from maintenance was sent to check the thermostat. He said something was wrong and he could not repair it and that he would look at getting a technician to come and fix it. He said he would bring a portable a/c unit. He ended up bringing a fan which was of no use. With all windows open, the temperature in the cabin never dropped below 80 degrees all night. I once again called management at 8 am on 21 June stating nothing had been done and they said they would look into moving us to another cabin if they could not get a a/c service technician to fix it. I let them know I was traveling with someone with mobility issues and that they would be stuck in the cabin all day in the extreme heat. Still there was no response until after 2:30 pm. The a/c was not brought back on line until after 4 pm. The a/c technician stated he responded as soon as he was contacted. The technician reported there were several things he had to repair on the unit which included a dead animal in the drain line to the drip pan. The response from management to this a/c issue was unacceptable. Additionally, throughout the entire process it seems that I was talking to two separate offices. I would report the status on one call, just to have to repeat again on another call. I would be given one status from one office and a different from the other. That incident turned what could have been a very favorable vacation into a less than favorable one.