Emerald Dream House,Heart of the City Center

Good location and cozy.

Because I have to pay 12£ for be tourist.

Excellent location to walk everywhere, old town, bus station, port. Supermarkets, shops, restaurants and cafes nearby

You only get 1 chance to make a good first impression! In my first 12hrs, I discovered the hot water hadn't been turned on, there were no forks to eat dinner, and I had to wash the plates and cutlery before eating because they had been put away dirty. All these things should have been picked up by the cleaners before check-in. Also, the bathroom door still doesn't close, although I've seen that mentioned in reviews for a full year! I was given just 1 fork (I felt as though I wasn't trusted with more cutlery), and there's only 1 coffee mug in an apartment for 4. There are so many missed opportunities to turn feedback into positive with some attention to detail, and make this gem a diamond!

The location was terrific! It was at the core of the interconnection, on walking distance to the ferry port and was a doorstep away from the old town!

The facility was clean but the infrastructure is a bit old and wary. A good renovation would turn coal into diamond.

Location, the price and the owner was a nice guy.

You get what you pay for. Desperately needs some renovation. But the basics were there. Shower was very poor, but plenty of hot water. Toilet door wouldn't close/lock & bedroom door handle comes off. There were ants on the bed the first night we arrived. Understandably noisy, yes it's a city location but investing in some double glazing will help.