Hotel Paraíso Encantado

The location next to Las Posas was excellent. The concept was a good one. Beautiful views overlooking the stunning valley. Plenty of hot water and good pressure. Beds were comfortable. Staff were friendly and helpful.

There is a lot of deferred maintenance on this property that needs to be addressed. The air conditioner dripped on our heads all night long. My husband happens to be an HVAC service tech and try to fix it, but eventually we just ended up putting towels on the headboard. We would have moved the bed entirely but it is attached to the wall. We purchased our room because it had an outdoor private plunge pool. After arriving we noticed that it had no way of holding water and several of the tiles were broken. We didn't feel like there was a way for us to use it. Gaps between the outside in the doors and windows were a concern, but I did not see any evidence of pests. Those who have knee issues as I do perhaps stay away from the rooms that are at the tippy top. I made the climb everyday but it wasn't quite worth it.

A really magical place next to surrealist garden, just a small walk away. The restaurant of the hotel is really amazing, the staff so friendly and helpful and the place calms you down. The room was big and had everything you need.

Great location. Nice gardens and pool.

Nothing

beautiful setting, great views. large rooms.

hot water was an issue. it seems the installations are not extremely well maintained. low staff availability.