The Kings Arms Hotel

nothing

very dirty and no food or parking

Absolutley nothing! There was nothing to like. Pretty much would have slept in my car had it not been so cold.

On arrival we were greeted by a member of staff who looked like he would rather be anywhere else. He showed us to the room, room 12 he quite quickly left. As soon as we went in you could here a loud buzzing and banging noise which was super loud, the room floor was so unlevel and there were outside walls on the inside, think old farm house barn. We stayed in the room 10 minutes and could not take the noise anymore. I approached said staff member and informed him about the noise his response oh yes we know it’s above the kitchen and the industrial fans are on. I asked him for the need for the fans as they don’t serve food, he shrugged his shoulders, I told him I cannot stay in that room with the noise he looked at me like I had 3 heads and then informed me they should go off at 9pm oh right ok I’ll just stay out of the room I’ve paid for till 9pm then. I requested a room change again I got the look akin to what I would give if I saw a person with 3 heads. Knew I was going to get nowhere so phoned booking.com representative was less than helpful told me he’d emailed the hotel and they’d have a response for me in 48 hours, all well and good but I’d only booked a 2 day stay thank the lord. I was then informed they’d move me to another hotel and I’d get an email in 4 hours. 4 hours came and went. I called again to have to go through all the same questions again to be asked if there was a party going on I didn’t like? Nope I love a party me so I’d enjoy that! What I don’t like is DNA’s constantly buzzing howling and banging at full volume. They agreed to move me rooms hallelujah, moved to room 4 and was told it was an upgrade!!! Result I think until I walk in. Walking across the floor was like climbing Kilimanjaro, don’t use the shower then pee because the toilet overflows upon flushing, also don’t morning pee and brush your teeth either it’s one or the other I’m afraid.

Room clean. Staff excellent.

Parking provision very limited. Main public areas very tired.

Lovely owner. Really nice cosy rooms and very good communication prior to our arrival

Nothing

Convenient location, lots of charm and beautifully kept. Very clean and comfortable

Great location. We wanted to stay in a classic pub and it was perfect

Location

The very noisy extraction ran from the kitchen below

Nice location in Chipping Norton. We stayed 2 nights and had a car, and were very grateful that there was always a car spot available at the hotel (they only have 4 spaces so cannot guarantee this). The tea and coffee facilities and complimentary biscuits were appreciated.

The room was very small and there were no hooks anywhere - not even to hang towels in the tiny bathroom - and there was very limited bench space to put anything. The bed was uncomfortable and the pillows lumpy, and a wall shelf was broken. It was also noisy - which we expected since it was made clear that the room is above a pub and on a busy road - however it wouldn't have been as bad if the window hadn't been broken - it couldn't close properly so the street noise was a problem. It was also cold sometimes and there is no control over the heating - we were told it was on a timer. We were expecting it to be rustic and have "character", which was certainly the case, but unfortunately due to lack of maintenance and basic comforts we didn't enjoy our 2 night stay.