O'Biches by Horizon Holidays - Trou aux Biches

The location

The check-in, no staff Limited assistance and non availability of property manager

The privacy and location

No cleaning for the apartment in daily basis

Accommodation was first class. Excellent features throughout the apartment. I really felt as if I was in a five star hotel and it had everything you needed; particularly the washing machine, that came in very, very handy. There was also a drying room near the front door which I’ve never seen before. A great feature for drying clothes in humid climates. The maids were so friendly and did an excellent job at cleaning the property every two days. The high stone walls along with barbed wire and 24 hour security made us feel at ease and safe. Loved the well equipped kitchen. Beach is right in front of the property, but our apartment was at the back. Very quiet and peaceful. Excellent shops and restaurants right across the road. Plus, there’s a bus stop directly outside the property. Location is excellent.

Some things weren’t attended to promptly or ignored by horizon management. This was especially evident with comments made about the air conditioning system in one of the bedrooms that leaked at first (they did suggest a solution to the problem that worked) but then the unit did not work at optimum capacity after that. They also promised a drying rack a few times, that never arrived. One of the lights in the bedroom was also defective and flashed throughout one night. The refrigerator also made buzzing sounds for a few hours another night. So overall, there were a few electronic issues with the property. After to travelling to Mauritius throughout the years quite a number of times, I was very disappointed with the number of small boats directly in front of the property. This affected the swimming area, as the water was unclear and there wasn’t that much room to swim. Throughout the years there has also been a lot of erosion caused to the beach due to the incredible amount of properties built along the Trou aux biches coast line. Still a beautiful looking beach but nothing compared to what it used to be yrs ago!!

Location, spacious apartment

Not as clean as it should be For the price point, guests shouldn’t be asked to take out the garbage. Its insulting